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Author Topic: Cannot playback 2020 videos (RESOLVED)  (Read 6333 times)

Professor

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Re: Cannot playback 2020 videos
« Reply #105 on: February 27, 2020, 07:14:15 AM »

I use the following and have changed nothing in camera or HDD setting except updated to latest firmware
1.  Internet Explorer 11
2.  Cameras DCS-932L (2 cameras on my network)
      - 1 Camera records 24/7, other camera records for 12 hours/day
3.  DNR-202L is used to setup and register Mydlink service
4.  Issue is intermittment.  I sometimes have the code 64 WebUI report every few hours, sometimes not for a day or so. 
5.  HDD used for recording is 2TB Passport Ultra that has been in use for 3 years without any problems until the updated firmware was installed then a consistent Code 64 error.
6.  Factory reset of DNR-202L then installation of new firmware
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geetee2

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Re: Cannot playback 2020 videos
« Reply #106 on: February 27, 2020, 07:33:42 AM »

ditto
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GreenBay42

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Re: Cannot playback 2020 videos
« Reply #107 on: February 27, 2020, 07:39:11 AM »

Thanks for the info Professor. I will pass it along to the tech/engineers.
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FurryNutz

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Re: Cannot playback 2020 videos
« Reply #108 on: February 27, 2020, 07:48:44 AM »

Just curious here, 1.  Internet Explorer 11 > 32bit or 64 bit version of IE?

I use the following and have changed nothing in camera or HDD setting except updated to latest firmware
1.  Internet Explorer 11
2.  Cameras DCS-932L (2 cameras on my network)
      - 1 Camera records 24/7, other camera records for 12 hours/day
3.  DNR-202L is used to setup and register Mydlink service
4.  Issue is intermittment.  I sometimes have the code 64 WebUI report every few hours, sometimes not for a day or so. 
5.  HDD used for recording is 2TB Passport Ultra that has been in use for 3 years without any problems until the updated firmware was installed then a consistent Code 64 error.
6.  Factory reset of DNR-202L then installation of new firmware
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Professor

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Re: Cannot playback 2020 videos
« Reply #109 on: February 27, 2020, 08:01:14 AM »

64 bit Internet Explorer 11
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RYAT3

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Re: Cannot playback 2020 videos
« Reply #110 on: February 27, 2020, 10:57:26 AM »

64 bit Internet Explorer 11

Does it only happen when streaming from the Dnr ?

My parents have it streaming all during the daytime, but I think I've seen reboots at night when no one is streaming.
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Professor

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Re: Cannot playback 2020 videos
« Reply #111 on: February 27, 2020, 12:43:20 PM »

I have one camera streaming 24/7 and the other 12 hrs/day.  The reboots are random - 21 hours without a reboot then 6 reboots in 3 hours.
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RYAT3

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Re: Cannot playback 2020 videos
« Reply #112 on: February 27, 2020, 04:29:29 PM »

I have one camera streaming 24/7 and the other 12 hrs/day.  The reboots are random - 21 hours without a reboot then 6 reboots in 3 hours.

I have verified my parents dnr 202l is random, they are not up at 3am streaming

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Professor

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Re: Cannot playback 2020 videos
« Reply #113 on: February 28, 2020, 04:46:37 AM »

 I replaced my HDD Western Digital 2Tb My Paspsort Ultra with a a WD 4Tb MyBook 1280 (separate power unit) and I am still getting random Code 64 shutdowns.  DNR-202L is ok for several hours then a cluster of 3 shutdowns in an hour.  Seems that the problem is independent of the recording HDD.
« Last Edit: February 28, 2020, 10:27:34 AM by Professor »
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RYAT3

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Re: Cannot playback 2020 videos
« Reply #114 on: February 28, 2020, 10:12:39 AM »

Good to know professor. 

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geetee2

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Re: Cannot playback 2020 videos
« Reply #115 on: March 02, 2020, 09:00:08 PM »

it has nothing to do with the HDD.  It is a bug solely in the latest firmware.  :'(
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RYAT3

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Re: Cannot playback 2020 videos
« Reply #116 on: March 03, 2020, 04:06:01 AM »

it has nothing to do with the HDD.  It is a bug solely in the latest firmware.  :'(

Well I've put it on 3 dnr202ls, and they are all behaving the same way.  Only 1 is rebooting with watch dog 64 in the same  frequency as before, the other 2 are unaffected so far.

How about this- do you have motion detection set on any cameras? The one that reboots for me have motion detection on set in the 2 cameras, but a very small amount in the image is in red boxes.  Maybe that is the reason for lack of reboots comparatively with you and the other person. So I get the running man less often,and he might be the reason.


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Professor

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Re: Cannot playback 2020 videos
« Reply #117 on: March 03, 2020, 04:20:04 AM »

I have motion detection set for my 2 cameras.  One camera 24/7 and the camera set for 12 hours/day.  The Code 64 error is random sometimes 6/day and then 1/day and sometimes none.  The error doesn't coincide with the motion detection being triggered.
« Last Edit: March 03, 2020, 05:13:27 AM by Professor »
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RYAT3

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Re: Cannot playback 2020 videos
« Reply #118 on: March 03, 2020, 05:22:30 AM »

I have motion detection set for my 2 cameras.  One camera 24/7 and the camera set for 12 hours/day.  The Code 64 error is random sometimes 6/day and then 1/day and sometimes none.  The error doesn't coincide with the motion detection being triggered.

Yes, I'll agree motion detection doesnt happen with watchdog 64.

I'll turn on motion detection on the other 2 boxes I have and see if it starts.

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geetee2

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Re: Cannot playback 2020 videos
« Reply #119 on: March 03, 2020, 06:28:56 AM »

My system config has not changed for YEARS, i have motion detection on 1 camera.  no reboots on previous version of FW.   Upgrade to lastest FW and reboots happen.
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