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Author Topic: Problem with Nest Cam's  (Read 3145 times)

mloc3

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Problem with Nest Cam's
« on: September 28, 2017, 11:44:06 AM »

I have multiple Nest Cams and they are constantly loosing connections,  this last sometimes more than 15 minutes and at that time I get annoying notifications on my phone.  Could this be because they are bouncing between the Router and the Extender?  i am running the latest firmware.
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #1 on: September 29, 2017, 09:00:31 AM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Disable the extender and see if the cameras continue to experience problems...
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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mloc3

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Re: Problem with Nest Cam's
« Reply #2 on: September 30, 2017, 12:56:16 PM »

I can try, but that means my further cameras wont connect.  I wish I could control which router or extender a device will stay attached to.
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mloc3

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Re: Problem with Nest Cam's
« Reply #3 on: September 30, 2017, 01:46:53 PM »

By the way I use to have a Netgear Orbi System and had the same issue.  The temporary fix was to disable Implicit Beamforming (Now fixed with a current beta firmware).  There does not appear to be a way to disable this on the Dlink or even if it uses implicit Beamforming.
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #4 on: September 30, 2017, 03:57:45 PM »

Try disabling MU-MIMO...
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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mloc3

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Re: Problem with Nest Cam's
« Reply #5 on: October 05, 2017, 09:45:02 AM »

I can try, but right now just using an Onhub router in bridge mode to supply connectivity to the nest Cam's.
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #6 on: October 05, 2017, 10:18:59 AM »

Whats this OnHub? Can you disconnect this unit and directly connect the NESTs to the COVR or extender and disable MIMO?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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mloc3

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Re: Problem with Nest Cam's
« Reply #7 on: October 11, 2017, 05:22:43 PM »

OnHub is a google router set to bridge mode.
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #8 on: October 11, 2017, 07:41:08 PM »

I would try cameras connected to COVR router with MIMO disabled.

Disable any wifi on the ONHUB router.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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mloc3

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Re: Problem with Nest Cam's
« Reply #9 on: October 12, 2017, 09:08:27 AM »

The Onhub and Nest Cameras are using a different SSID than the Covr.  I actually have to change the WIFI information on all 6 of my cameras to switch them back to the Dlink.  BTW do you know if MU-Mimo is active on Guest Network?  I know the Extender is not active thru the Guest network.  I disabled the Onhub once and just set the Guest Network to the SSID I have set to the Nest cameras and the disconnects started again.  I am started to worry that the Covr has similar setup to the netgear orbi, and that has now been officially added to the Nest website as incompatible.
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #10 on: October 12, 2017, 01:22:13 PM »

Do you have a link to this information where the NESTs may not be compatible?

All you need to do instead of changing the cameras SSID information, change the SSID and PW information on the COVR to match what your ONHUB was doing after you disable the ONHUB wifi and test. I would test the cameras connected to the COVR2500 router and not use the COVR1300 extender for this test.

The Onhub and Nest Cameras are using a different SSID than the Covr.  I actually have to change the WIFI information on all 6 of my cameras to switch them back to the Dlink.  BTW do you know if MU-Mimo is active on Guest Network?  I know the Extender is not active thru the Guest network.  I disabled the Onhub once and just set the Guest Network to the SSID I have set to the Nest cameras and the disconnects started again.  I am started to worry that the Covr has similar setup to the netgear orbi, and that has now been officially added to the Nest website as incompatible.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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mloc3

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Re: Problem with Nest Cam's
« Reply #11 on: October 12, 2017, 02:08:47 PM »

Do you have a link to this information where the NESTs may not be compatible?

All you need to do instead of changing the cameras SSID information, change the SSID and PW information on the COVR to match what your ONHUB was doing after you disable the ONHUB wifi and test. I would test the cameras connected to the COVR2500 router and not use the COVR1300 extender for this test.

The Onhub and Nest Cameras are using a different SSID than the Covr.  I actually have to change the WIFI information on all 6 of my cameras to switch them back to the Dlink.  BTW do you know if MU-Mimo is active on Guest Network?  I know the Extender is not active thru the Guest network.  I disabled the Onhub once and just set the Guest Network to the SSID I have set to the Nest cameras and the disconnects started again.  I am started to worry that the Covr has similar setup to the netgear orbi, and that has now been officially added to the Nest website as incompatible.
I have already tried it without the extender.  And changing the SSID on the Covr would leave all my other 50 devices without wifi, lol.  6 vs 56?  As for the link it is not talking about the Covr it is talking about the Netgear Orbi   https://nest.com/support/article/Some-routers-may-cause-issues-with-adding-a-Nest-product-or-Wi-Fi-connections
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #12 on: October 12, 2017, 02:15:34 PM »

50 devices? Are they all connected to the COVR system or mixed between the COVR and ONHUB?
What Firmware version is currently loaded?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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mloc3

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Re: Problem with Nest Cam's
« Reply #13 on: October 12, 2017, 02:24:12 PM »

50 devices? Are they all connected to the COVR system or mixed between the COVR and ONHUB?
What Firmware version is currently loaded?

OMG why do you keep bringing up the Onhub?  :)  It is just the Brand Name of a plain old router.  It is in bridge mode connected via Ethernet.  It serves no purpose in my network but to supple my 6 cameras to wifi because they keep disconnecting and this does not happen when connected to the Onhub.  When connecting them directly via wifi to the Covr, they randomly disconnect over and over.  All My other devices connect to the Covr Router like they are intended to do.
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FurryNutz

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Re: Problem with Nest Cam's
« Reply #14 on: October 12, 2017, 02:27:18 PM »

I'm asking how many devices do you have connected to the COVR. 50?
What FW version is currently loaded on the COVR router?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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