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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

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Author Topic: D-Link USA Website - Bug & Request List  (Read 290371 times)

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #60 on: July 21, 2012, 12:00:40 PM »

Support > DSL-2750B - Selecting the product link does nothing in the web browser to open the product page.
http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750. Link is dead.

Added...
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JavaLawyer

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There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #62 on: July 21, 2012, 12:03:23 PM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 25, 2012, 06:12:04 AM by JavaLawyer »
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There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #63 on: July 27, 2012, 12:35:34 PM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #64 on: July 28, 2012, 10:39:51 AM »

Fixed: [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #65 on: July 28, 2012, 08:00:55 PM »

Fixed: [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)

Thanks. . . added.
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There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #66 on: July 28, 2012, 08:02:37 PM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 30, 2012, 08:01:51 AM by JavaLawyer »
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #67 on: July 30, 2012, 08:03:47 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #68 on: July 30, 2012, 08:33:27 AM »

Fixed: [Added 07/18/2012]  [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue.

NOT Fixed: [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)

Change: [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

to
Support > Any Product - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

NOT Fixed: [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)

Fixed: [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
« Last Edit: July 30, 2012, 09:19:17 AM by FurryNutz »
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #69 on: July 30, 2012, 08:38:13 AM »

Fixed: [Added 07/18/2012]  [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue

Added. . .
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #70 on: July 30, 2012, 08:38:35 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 30, 2012, 08:42:06 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #71 on: July 30, 2012, 09:06:16 AM »

Fixed: [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)

Added...

Change: [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

to
Support > Any Product - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

Amended...

Fixed: [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)

Added..

Fixed: [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)

Added...
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There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #72 on: July 30, 2012, 09:10:13 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 30, 2012, 09:34:09 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #73 on: August 06, 2012, 06:42:00 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

acellier

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Re: New D-Link USA Website - Bug & Request List
« Reply #74 on: August 13, 2012, 12:50:39 PM »

completing the form at http://dlink.com/us/en/home-solutions/support/contact-support
leads to http://dlink.com/us/en/home-solutions/support/contact-support
     which says The specified URL cannot be found.
Same for the "business solutions" contact sequence. I am not going to try to reproduce it, D-Link has eaten too much of my time already.
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