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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

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Author Topic: D-Link USA Website - Bug & Request List  (Read 291773 times)

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #45 on: July 18, 2012, 04:41:23 AM »

Request > Support > SharePort Application > Mac/PC/Mobile Devices - Instead of having links to the various versions of the SharePort application on each model routers web page, how about one central web page for all SharePort Applications. Each section could be divided for separate platforms, i.e. Mac, PC and Mobile Devices and maybe displaying information on which routers they should or could be used with. This would be more helpful for those using the applications and getting more information on newer versions that maybe out there to use.

Users are noticing that some older versions that come with there router fail to work properly and are oblivious to new versions since newer versions are not posted to their routers product page. Once directed to these newer versions that come with newer router products, users install the newer version and seems to resolve there problems. One central repository for SharePort files and links is desired. This will make linking each product web page easy as all products that use SharePort can be linked and directed to the one SharePort support page.
Please.  ::)

Added...
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #46 on: July 18, 2012, 04:50:57 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Added 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 18, 2012, 07:12:46 AM by JavaLawyer »
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #47 on: July 18, 2012, 08:21:55 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Added 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 18, 2012, 08:26:54 AM by JavaLawyer »
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Joe Public

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Re: New D-Link USA Website - Bug & Request List
« Reply #48 on: July 19, 2012, 07:21:05 AM »

  • [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
Now it's ok, so bug is solved (www.dlink.it is the default URL for italian users).

Thanks.
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #49 on: July 19, 2012, 07:22:49 AM »

Thank you and enjoy.
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #50 on: July 19, 2012, 07:26:29 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Added 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Added 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 19, 2012, 07:31:27 AM by JavaLawyer »
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #51 on: July 20, 2012, 07:11:37 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List

  • [Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the other links; (2) Support landing page on the left menu
  • [Added 07/18/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Added 07/18/2012] Request > Support > SharePort Application > Mac/PC/Mobile Devices - Rather than maintain a unique SharePort application page for each model router, create a central SharePort webpage containing all SharePort versions, segregated by platform (i.e. PC, Mac, Mobile, etc), and provide a router compatibility list for each SharePort version. Some older versions of SharePort do not work properly on some routers, and users are unaware of newer SharePort versions since they are not posted on the router product page. Maintaining a central SharePort page may prove more useful to users and much easier to maintain and update for D-Link
  • [Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
  • [Added 07/05/2012] Support > FAQs > Access Points & Range Extenders > Does D-Link provide an emulator (simulator) for my device? - Page needs reformatting (i.e. no line returns or comma delineation between listed devices)  (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
  • [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
  • [Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)
  • [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
  • [Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)
  • [Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}


Resolved Bugs/Requests

  • [Verified 07/20/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 20, 2012, 11:20:06 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #52 on: July 20, 2012, 11:18:54 AM »

Support > DIR-865L - Description information of the FW v1.00 listed for the DIR-865L is blank.
http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #53 on: July 20, 2012, 11:21:51 AM »

Support > DIR-865L - Description information of the FW v1.00 listed for the DIR-865L is blank.
http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700

Added...  ;)
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #54 on: July 20, 2012, 11:24:37 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
« Last Edit: July 20, 2012, 11:57:15 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #55 on: July 20, 2012, 12:33:41 PM »

Support > DIR-655 - Selecting the Downloads/Go to the DIR-655 support page link results in a "Sorry! The requested URL can't be found." page.
http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router. It had been working before.
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JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #56 on: July 20, 2012, 01:31:29 PM »

Support > DIR-655 - Selecting the Downloads/Go to the DIR-655 support page link results in a "Sorry! The requested URL can't be found." page.
http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router. It had been working before.

Added...  ;)
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There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #57 on: July 20, 2012, 01:34:39 PM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
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FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #58 on: July 20, 2012, 02:30:15 PM »

Support > DSL-2750B - Selecting the product link does nothing in the web browser to open the product page.
http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750. Link is dead.
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FurryNutz

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