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Everybody's D-Link => D-Link.com and support.dlink.com => Topic started by: JavaLawyer on June 29, 2012, 08:48:38 AM

Title: D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 29, 2012, 08:48:38 AM
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Items fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on June 29, 2012, 09:03:42 AM
Where is the DGL and WBR series router links? I don't see them.  ???
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on June 29, 2012, 09:04:20 AM
Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found.
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on June 29, 2012, 09:04:45 AM
When selecting "Find My Revision" link on any router product page, I receive the following message popup:
"Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}

DIR-857 was used. Opera browser in XP Pro SP3.
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on June 29, 2012, 09:12:16 AM
The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Items fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on June 29, 2012, 09:33:06 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on June 29, 2012, 09:34:53 AM
Where has the Emulator link and pages moved too? Is it still available? This is a great resource for looking at product web pages and settings.
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on June 29, 2012, 09:43:47 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on June 29, 2012, 09:52:04 AM
Well I was going to post the link however I see that DAP model has been remove already since I originally saw it earlier. This issue has been resolved.


Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found.
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on June 29, 2012, 09:53:48 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 01, 2012, 07:36:03 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 01, 2012, 11:29:59 AM
Selecting on the Fourms link opens a new window and goes the main D-Link home page. Should it go to forums.dlink.com (http://forums.dlink.com)?

http://www.dlink.com/landing/support (http://www.dlink.com/landing/support)
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 01, 2012, 11:32:31 AM
Where is the link to the D-Link Retail Store?
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 01, 2012, 11:57:11 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 02, 2012, 09:19:56 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 02, 2012, 09:46:26 AM
Nothing is listed under Show "Display Phased Out Products"
http://www.dlink.com/landing/support?tab=all (http://www.dlink.com/landing/support?tab=all)
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 02, 2012, 09:49:01 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 02, 2012, 10:29:00 AM
Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all) FIXED


Where is the DGL and WBR series router links? I don't see them - FIXED. Must use SHOW "Display Phased Out Products option to see them.
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 02, 2012, 10:32:01 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 02, 2012, 10:45:10 AM
The DIR-600 model router is not displayed:
http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)

Used to be on previous older web site. Is this regional now and not an NA model?
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 02, 2012, 10:49:56 AM
The DIR-600 model router is not displayed:
http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600 (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)

Used to be on previous older web site. Is this regional now and not an NA model?

There's still an FTP space for the DIR-600 on the D-Link USA FTP site and a link to the DIR-600L under the support page.   :-\
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 02, 2012, 11:14:23 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and ttems fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug/Issue List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 02, 2012, 11:37:15 AM
Yahoo Widgets is no longer supported or available from Yahoo:
http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401)

Any and all router links for the Widget should be updated and inform users of the status of this application:
Example:
http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: FurryNutz on July 02, 2012, 11:42:41 AM
Using the HIDE and SHOW "Display Phased Out Products option, It would make better sense and use, if when the SHOW option was selected that ONLY Phased Out Products were displayed and listed. As it works now, all new, current and Phased out products are displayed together thus making it hard to view products that are in a phased out state and there information.
Title: Re: New D-Link USA Website - Bug/Issue List
Post by: JavaLawyer on July 02, 2012, 11:43:25 AM
Using the HIDE and SHOW "Display Phased Out Products option, It would make better sense and use, if when the SHOW option was selected that ONLY Phased Out Products were displayed and listed. As it works now, all new, current and Phased out products are displayed together thus making it hard to view products that are in a phased out state and there information.

Added...

Yahoo Widgets is no longer supported or available from Yahoo:
http://widgets.yahoo.com/legacy/?widget=42401 (http://widgets.yahoo.com/legacy/?widget=42401)

Any and all router links for the Widget should be updated and inform users of the status of this application:
Example:
http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 02, 2012, 11:56:19 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 05, 2012, 07:30:35 AM
FAQ - Emulator FAQ page text display and presentation should be cleaned up.
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device). Provide link(s) to the Emulator site please.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 07:42:57 AM
FAQ - Emulator FAQ page text display and presentation should be cleaned up.
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device). Provide link(s) to the Emulator site please.

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 07:46:30 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 05, 2012, 08:03:16 AM
FAQ - List of routers that supports IPv6 should be updated. Dlink has more routers that listed that support IPv6.

http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 09:06:14 AM
FAQ - List of routers that supports IPv6 should be updated. Dlink has more routers that listed that support IPv6.

http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6 (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6)

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 09:09:57 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 05, 2012, 09:11:04 AM
Support - DIR-685 - What Does This Mean link under Phased Out. Selecting the link brings a pop up window "Request unsuccessful: Not Found"

http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 09:20:10 AM
Support - DIR-685 - What Does This Mean link under Phased Out. Selecting the link brings a pop up window "Request unsuccessful: Not Found"

http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch (http://dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 09:23:44 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates. Recent entries are highlighted in blue, and items fixed in the latest firmware update are striked out.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List


Prior Bugs/Issues Addressed by D-Link

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 05, 2012, 09:39:24 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 11, 2012, 07:16:32 AM
Support > DSR-500N - Support page for FW downloads displays "No Downloads" available. Previous web page had a recent version of v1.04B58 dated 5/23/2012. All other DSR models have correct links to this version of FW. FTP site for the DSR-500N has this version available.

http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 11, 2012, 08:42:50 AM
Support > DSR-500N - Support page for FW downloads displays "No Downloads" available. Previous web page had a recent version of v1.04B58 dated 5/23/2012. All other DSR models have correct links to this version of FW. FTP site for the DSR-500N has this version available.

http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)

Added...   ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 11, 2012, 08:45:48 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: schwaggs on July 15, 2012, 07:43:35 PM
Link to the support page for the DIR-826L is broken from this page:

http://www.dlink.com/us/en/home-solutions/support
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 15, 2012, 07:45:12 PM
Confirmed, Thank you.

Link to the support page for the DIR-826L is broken from this page:

http://www.dlink.com/us/en/home-solutions/support

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 16, 2012, 06:05:14 AM
Link to the support page for the DIR-826L is broken from this page:

http://www.dlink.com/us/en/home-solutions/support


Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 16, 2012, 06:09:44 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 17, 2012, 04:28:01 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 17, 2012, 02:30:23 PM
Request > Support > SharePort Application > Mac/PC/Mobile Devices - Instead of having links to the various versions of the SharePort application on each model routers web page, how about one central web page for all SharePort Applications. Each section could be divided for separate platforms, i.e. Mac, PC and Mobile Devices and maybe displaying information on which routers they should or could be used with. This would be more helpful for those using the applications and getting more information on newer versions that maybe out there to use.

Users are noticing that some older versions that come with there router fail to work properly and are oblivious to new versions since newer versions are not posted to their routers product page. Once directed to these newer versions that come with newer router products, users install the newer version and seems to resolve there problems. One central repository for SharePort files and links is desired. This will make linking each product web page easy as all products that use SharePort can be linked and directed to the one SharePort support page.
Please.  ::)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 18, 2012, 04:41:23 AM
Request > Support > SharePort Application > Mac/PC/Mobile Devices - Instead of having links to the various versions of the SharePort application on each model routers web page, how about one central web page for all SharePort Applications. Each section could be divided for separate platforms, i.e. Mac, PC and Mobile Devices and maybe displaying information on which routers they should or could be used with. This would be more helpful for those using the applications and getting more information on newer versions that maybe out there to use.

Users are noticing that some older versions that come with there router fail to work properly and are oblivious to new versions since newer versions are not posted to their routers product page. Once directed to these newer versions that come with newer router products, users install the newer version and seems to resolve there problems. One central repository for SharePort files and links is desired. This will make linking each product web page easy as all products that use SharePort can be linked and directed to the one SharePort support page.
Please.  ::)

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 18, 2012, 04:50:57 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 18, 2012, 08:21:55 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: Joe Public on July 19, 2012, 07:21:05 AM
  • [Added 07/01/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
Now it's ok, so bug is solved (www.dlink.it is the default URL for italian users).

Thanks.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 19, 2012, 07:22:49 AM
Thank you and enjoy.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 19, 2012, 07:26:29 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 20, 2012, 07:11:37 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 20, 2012, 11:18:54 AM
Support > DIR-865L - Description information of the FW v1.00 listed for the DIR-865L is blank.
http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 20, 2012, 11:21:51 AM
Support > DIR-865L - Description information of the FW v1.00 listed for the DIR-865L is blank.
http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700 (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 20, 2012, 11:24:37 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 20, 2012, 12:33:41 PM
Support > DIR-655 - Selecting the Downloads/Go to the DIR-655 support page link results in a "Sorry! The requested URL can't be found." page.
http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router). It had been working before.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 20, 2012, 01:31:29 PM
Support > DIR-655 - Selecting the Downloads/Go to the DIR-655 support page link results in a "Sorry! The requested URL can't be found." page.
http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router). It had been working before.

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 20, 2012, 01:34:39 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 20, 2012, 02:30:15 PM
Support > DSL-2750B - Selecting the product link does nothing in the web browser to open the product page.
http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750). Link is dead.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 21, 2012, 10:38:09 AM
Fixed: http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 21, 2012, 12:00:40 PM
Support > DSL-2750B - Selecting the product link does nothing in the web browser to open the product page.
http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750 (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750). Link is dead.

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 21, 2012, 12:00:57 PM
Fixed: http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)

Amended...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 21, 2012, 12:03:23 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 27, 2012, 12:35:34 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 28, 2012, 10:39:51 AM
Fixed: [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 28, 2012, 08:00:55 PM
Fixed: [Added 07/21/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)

Thanks. . . added.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 28, 2012, 08:02:37 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 30, 2012, 08:03:47 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on July 30, 2012, 08:33:27 AM
Fixed: [Added 07/18/2012]  [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue.

NOT Fixed: [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)

Change: [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

to
Support > Any Product - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

NOT Fixed: [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)

Fixed: [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 30, 2012, 08:38:13 AM
Fixed: [Added 07/18/2012]  [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue

Added. . .
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 30, 2012, 08:38:35 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 30, 2012, 09:06:16 AM
Fixed: [Added 07/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)

Added...

Change: [Added 07/05/2012] Support > DIR-685 - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

to
Support > Any Product - Selecting the "What does this mean?" link under "Product Status - Phased Out" displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

Amended...

Fixed: [Added 07/02/2012] General - Router links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)

Added..

Fixed: [Added 07/02/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on July 30, 2012, 09:10:13 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on August 06, 2012, 06:42:00 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: acellier on August 13, 2012, 12:50:39 PM
completing the form at http://dlink.com/us/en/home-solutions/support/contact-support
leads to http://dlink.com/us/en/home-solutions/support/contact-support
     which says The specified URL cannot be found.
Same for the "business solutions" contact sequence. I am not going to try to reproduce it, D-Link has eaten too much of my time already.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on August 13, 2012, 12:53:52 PM
Can't reproduce this problem here using Opera.  ???

completing the form at http://dlink.com/us/en/home-solutions/support/contact-support
leads to http://dlink.com/us/en/home-solutions/support/contact-support
     which says The specified URL cannot be found.
Same for the "business solutions" contact sequence. I am not going to try to reproduce it, D-Link has eaten too much of my time already.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on August 13, 2012, 01:29:45 PM
Can't reproduce this problem here.  ???


I am unable to reproduce the error with FF or IE.
. . . And D-Link, sorry for all my test form submissions :o
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on August 17, 2012, 10:02:35 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on August 29, 2012, 11:57:12 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on August 29, 2012, 12:03:56 PM
Has been fixed:
[Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}

[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)


[Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

[Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on August 29, 2012, 12:04:27 PM
Has been fixed:
[Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}

[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)


[Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

[Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)


Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on August 29, 2012, 12:12:53 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on September 06, 2012, 06:56:45 AM
Support > DIR-605L - The FW files listed differs from the new web site to the old web site. Is this a mismatch, typo or content not included?
New site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router (http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router)
Old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on September 06, 2012, 07:13:23 AM
Support > DIR-605L - The FW files listed differs from the new web site to the old web site. Is this a mismatch, typo or content not included?
New site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router  (http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router)
Old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L (http://us.dlink.com/products/?pid=DIR-605L)

Added. . .  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on September 06, 2012, 07:15:42 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 02, 2012, 10:29:04 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 02, 2012, 10:33:44 AM
[Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)> Added here:
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 02, 2012, 10:36:10 AM
[Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)> Added here:
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device (http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device)

Updated. . .  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 02, 2012, 10:38:02 AM
This item is also resolved:

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 02, 2012, 10:38:15 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 19, 2012, 05:06:22 PM
When submitting an email support ticket for the DIR-645 and after inputting all required data, the following error is display after clicking the submit button:
"The specified URL cannot be found."
http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)

This is using a Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02.

This is also producible using Windows 7 x64,  and IE9
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 20, 2012, 12:32:17 PM
When submitting an email support ticket for the DIR-645 and after inputting all required data, the following error is display after clicking the submit button:
"The specified URL cannot be found."
http://www.dlink.com/us/en/home-solutions/support/contact-support (http://www.dlink.com/us/en/home-solutions/support/contact-support)

This is using a Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02.

This is also producible using Windows 7 x64,  and IE9

Thanks, added  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 20, 2012, 12:37:31 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 20, 2012, 02:04:40 PM
Funny, the old D-Link support email site seems to work. I sent a email to see if it would work.
http://us.dlink.com/support/?pid=DIR-645&tab=0 (http://us.dlink.com/support/?pid=DIR-645&tab=0)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 20, 2012, 04:04:51 PM
Funny, the old D-Link support email site seems to work. I sent a email to see if it would work.
http://us.dlink.com/support/?pid=DIR-645&tab=0 (http://us.dlink.com/support/?pid=DIR-645&tab=0)

It's likely that the two sites (legacy/new)route to the same email address.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 20, 2012, 05:01:03 PM
We might find out.  ::)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 21, 2012, 07:10:19 AM
We might find out.  ::)

Please post back if you get a reply from your submission using the legacy D-Link website link.  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 21, 2012, 11:16:40 AM
I have not seen a confirmation email from D-Link regarding that my submission has been delivered or any response or review of the submission yet.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 22, 2012, 04:38:18 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on November 14, 2012, 06:38:36 AM
Fixed: 

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on November 14, 2012, 06:39:56 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on November 14, 2012, 07:00:45 AM
Fixed:
[Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on November 14, 2012, 07:20:51 AM
Fixed:
[Added 10/20/2012] Home Solutions > Support > Contact Support - When submitting a DIR-645 email support ticket with the required data fields,the following error displays following submission: "The specified URL cannot be found." (Client: Mac Book Pro, OSX 10.8.2 and Safari v6.0.1 and Opera v12.02; Windows 7 x64, and IE9) [/url] and old site has v1.13 listed: http://www.dlink.com/us/en/home-solutions/support/contact-support

Thanks, updated...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on November 14, 2012, 07:22:14 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: Tario70 on December 30, 2012, 09:42:14 PM
Not sure if this is a bug or what, but I've noticed there isn't a way to choose the revision of the following devicies

DAP-1522
DIR-825
DIR-615

So there's no way to get a back up or redownload the firmware for my specific routers/bridge. Is this by design?
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 02, 2013, 05:24:20 AM
Greetings,

The myCloud Bug Fix 2.38.0.19922 for the DNS-325 the download link is broken (located under "Additional Downloads dated 11/1/2012):

http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure (http://www.dlink.com/us/en/support/product/dns-325-sharecenter-2-bay-network-storage-enclosure)

I'm not sure if this is a browser issue with the script that you're running for this link?  In case it is, I am trying to access the myCloud download link from the above URL using Safari v6.0.2 and Firefox v16.0.2 for Mac. 

I would love to be able to download this bug fix so my HDDs auto hibernate when I have the myCloud App enabled. 

Many thanks.

Nate 


Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 02, 2013, 05:29:46 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 02, 2013, 10:55:49 AM
Not sure if this is a bug or what, but I've noticed there isn't a way to choose the revision of the following devicies

DAP-1522
DIR-825
DIR-615

So there's no way to get a back up or redownload the firmware for my specific routers/bridge. Is this by design?

Thanks! . . . Added
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 02, 2013, 10:58:24 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 04, 2013, 10:08:07 AM
These items were fixed (i.e. links resolved):

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 04, 2013, 10:09:35 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 06, 2013, 06:31:19 PM
The DNS-320L and DNS-345 "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is inoperative. The link is actually an anchor pointing to the top of the same web page:

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 06, 2013, 06:35:14 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on January 08, 2013, 09:33:25 AM
Amplifi > Product Information - The graphic picture of the DAP-1525 is incorrect for this product model on the web page:

http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 08, 2013, 09:35:26 AM
Amplifi > Product Information - The graphic picture of the DAP-1525 is incorrect for this product model on the web page:

http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers)

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 08, 2013, 09:37:20 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on January 09, 2013, 08:55:05 AM
Cloud > Product Family - The product family displays information of a DIR-857 (Amplifi) router which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.  
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 09, 2013, 06:14:46 PM
Cloud > Product Family - The product family displays information of a DIR-857 (Amplifi) router which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page.  
(http://www.dlink.com/us/en/home-solutions/cloud/product-family (http://www.dlink.com/us/en/home-solutions/cloud/product-family))

Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 09, 2013, 06:17:35 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 14, 2013, 06:19:49 AM
Similar to the support page links for the DNS-320L and DNS-345, the compatibility list links are also bad on the product pages:

Home Solutions > Share > DNS-320L  > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-320l-sharecenter-2-bay-cloud-storage-enclosure#)
Home Solutions > Share > DNS-345  > Downloads - The "Compatibility List - Hard Disk, Printer, UPS, UPnP Router" link is incorrect (http://www.dlink.com/us/en/home-solutions/share/sharecenter/dns-345-sharecenter-4-bay-cloud-storage#)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 14, 2013, 06:21:31 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: Hard Harry on January 14, 2013, 02:46:25 PM
Location:
DIR-645 Product Page (http://amplifi.dlink.com/products/DIR-645)

The "Additional Downloads" link under Support on bottom right doesn't work. Link is http://www.dlink.com/products/?pid=DIR-645&tab=3. Gives me a "Sorry! The requested URL can't be found" error. Tested with Chrome and IE.

::Edit:: I think this is a dead link on every product page. I checked a couple others and same thing. If so..thats a pretty big bug.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 15, 2013, 04:53:58 AM
Location:
DIR-645 Product Page (http://amplifi.dlink.com/products/DIR-645)

The "Additional Downloads" link under Support on bottom right doesn't work. Link is http://www.dlink.com/products/?pid=DIR-645&tab=3. Gives me a "Sorry! The requested URL can't be found" error. Tested with Chrome and IE.

::Edit:: I think this is a dead link on every product page. I checked a couple others and same thing. If so..thats a pretty big bug.

HH, I'm not sure that the amplify site is considered part of the D-Link website. For sure, the link on the amplifi website "to" the D-Link website is dead, but I'm not sure how (or if) the amplifi site is maintained.

We've observed a number of dead links "to" the D-Link website from external sites as D-Link has been refining their parent website. . . page paths have changed, causing external links to go bad.  :'(
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on January 15, 2013, 06:59:16 AM
The official link for the DIR-645 is working however FYI:
http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000 (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 15, 2013, 07:59:20 AM
The official link for the DIR-645 is working however FYI:
http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000 (http://www.dlink.com/us/en/home-solutions/connect/routers/dir-645-wireless-n-home-router-1000)

Correct. I believe the external links died when the product page paths were modified recently. Lots of our internal stickies will have to be updated from that as well.  :(
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 15, 2013, 08:10:47 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: Hard Harry on January 15, 2013, 08:44:29 AM
HH, I'm not sure that the amplify site is considered part of the D-Link website. For sure, the link on the amplifi website "to" the D-Link website is dead, but I'm not sure how (or if) the amplifi site is maintained.

We've observed a number of dead links "to" the D-Link website from external sites as D-Link has been refining their parent website. . . page paths have changed, causing external links to go bad.  :'(

Well Im pretty sure it worked before the change, and the error looks to be in the new UI style. The reason it was annoying is when I am working the threads I will google the model number, and the ampify product pages are the first to come up. Now I just google the model and "manual" but sometimes that brings up 3rd party manuals. And yes, as I was looking around, alot of the links (including Furry's sticky on Emulators) died. Ok, if not offical bug thats cool, just thought I would mention it.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 15, 2013, 08:50:03 AM
Well Im pretty sure it worked before the change, and the error looks to be in the new UI style. The reason it was annoying is when I am working the threads I will google the model number, and the ampify product pages are the first to come up. Now I just google the model and "manual" but sometimes that brings up 3rd party manuals. And yes, as I was looking around, alot of the links (including Furry's sticky on Emulators) died. Ok, if not offical bug thats cool, just thought I would mention it.

Well after the website went live, there were  changes to the relative addressing of the website, so all our links (at least in many of the product and support boards) to the new website died along the way.  :(
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on January 28, 2013, 01:49:31 PM
Not sure if we should post this here or in the myDlink forums however you can move it around if you want too:
Under routers, the DIR-865L is not listed and presume it should be since it's a cloud router and uses the same services as the other ones? Or maybe just they are going to just support it on the main web site which it is listed there.  ???
https://www.mydlink.com/support# (https://www.mydlink.com/support#)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on January 30, 2013, 01:23:41 PM
Not sure if we should post this here or in the myDlink forums however you can move it around if you want too:
Under routers, the DIR-865L is not listed and presume it should be since it's a cloud router and uses the same services as the other ones? Or maybe just they are going to just support it on the main web site which it is listed there.  ???
https://www.mydlink.com/support# (https://www.mydlink.com/support#)

The DNS-325 and DNS-345 also support cloud services although they don't have the "L" designation.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on February 04, 2013, 05:21:03 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on February 04, 2013, 05:22:00 AM
Fixed:

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on February 04, 2013, 05:23:11 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on March 15, 2013, 01:58:44 PM
The following has been fixed:

[Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page. 
(http://www.dlink.com/us/en/home-solutions/cloud/product-family)

[Added 01/02/2013]  Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware

[Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on March 16, 2013, 12:18:00 PM
The following has been fixed:

[Added 01/09/2013] Cloud > Product Family - The product family displays DIR-857 (Amplifi) router details which is not a Cloud router. The DIR-865L (Cloud Router 5700) is missing from this page and should be displayed instead of the DIR-857 which is not a cloud router. Other Cloud routers such as the DIR-826L and DIR-636L are also missing from the page. 
(http://www.dlink.com/us/en/home-solutions/cloud/product-family)

[Added 01/02/2013]  Possible Bug - The product pages for DAP-1522, DIR-825, and DIR-615 provide no means of selecting the appropriate hardware revision, precluding access to revision specific firmware

[Added 09/06/2012] Support > DIR-605L - The firmware files listed differ from the new web site to the old web site. Is this a mismatch, typo or content not included? (i.e. new site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/connect/routers/dir-605l-wireless-n-300-home-cloud-router and old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L)

Updated...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on March 16, 2013, 12:21:02 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on April 16, 2013, 09:02:38 AM
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on April 16, 2013, 09:17:20 AM
Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L?


Added...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on April 16, 2013, 09:18:22 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on May 02, 2013, 10:07:43 AM
Fixed:

Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on May 02, 2013, 10:08:47 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on May 17, 2013, 07:33:14 AM
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on May 20, 2013, 10:53:05 AM
Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi (http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi)

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on May 20, 2013, 10:53:57 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: andrmo on June 07, 2013, 12:23:19 PM
Business Solutions > Support > Contact Support

Fill in the form and you get a message "The specified URL cannot be found"

In case it matters here's the form data: Category = "Networking - other". OS = Win 7 Pro 64-bit. Browsers tested = Chrome & Firefox

Note there is a very similar (probably identical) issue dated 11/14/2012 marked as fixed.

Title: Re: New D-Link USA Website - Bug & Request List
Post by: andrmo on June 07, 2013, 12:28:00 PM
"Intelligent Chat" text or link incorrect when it gives up. The text displayed is:

---
D-Link:   I am sorry, but I don't know what to suggest.
D-Link:   We're sorry that we couldn't answer your question.
It has been recorded and will be updated to the Virtual Agent as soon as possible.
If your question is urgent, you can submit an email by clicking here.
---
Clicking on that link does not give you the ability to send an email. You just get a popup window at the URL: http://www.dlink.com/us/en/support - not helpful


Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on June 07, 2013, 12:37:40 PM
What product model did you choose? I tested this and used your form data and selected DSR-500N and it successfully processed the submission.

Business Solutions > Support > Contact Support

Fill in the form and you get a message "The specified URL cannot be found"

In case it matters here's the form data: Category = "Networking - other". OS = Win 7 Pro 64-bit. Browsers tested = Chrome & Firefox

Note there is a very similar (probably identical) issue dated 11/14/2012 marked as fixed.


Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 11, 2013, 12:08:57 PM
What product model is you choose? I tested this and used your form data and selected DSR-500N and it successfully processed the submission.


Same here...  :-\
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 11, 2013, 12:12:56 PM
"Intelligent Chat" text or link incorrect when it gives up. The text displayed is:

---
D-Link:   I am sorry, but I don't know what to suggest.
D-Link:   We're sorry that we couldn't answer your question.
It has been recorded and will be updated to the Virtual Agent as soon as possible.
If your question is urgent, you can submit an email by clicking here.
---
Clicking on that link does not give you the ability to send an email. You just get a popup window at the URL: http://www.dlink.com/us/en/support - not helpful

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 11, 2013, 12:13:29 PM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on June 11, 2013, 12:23:05 PM
[Added 05/20/2013] Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi - Fixed

[Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L? - Fixed

[Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers) - Link no longer works. Site may have changed, moved or taken down.

[Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6) - Link no longer works. Site may have changed, moved or taken down.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 12, 2013, 11:26:10 AM
[Added 05/20/2013] Support > DIR-615 Rev I - There is Rev E model information being displayed on the Rev I site. Could be confusing to Users of the Rev I model DIR-615. http://www.dlink.com/us/en/support/product/dir-615-wireless-n-300-router?revision=us_revi - Fixed

[Added 04/16/2013] Cloud Router> Product Information - DIR-868L - Selecting the AC Router Comparison Chart tab...2 of the same DIR-850Ls models are listed for this table. Should one be a DIR-855L? - Fixed

[Added 01/08/2013] Amplifi > Product Information - The DAP-1525 product image is incorrect (http://www.dlink.com/us/en/home-solutions/amplifi/smartbeam-routers) - Link no longer works. Site may have changed, moved or taken down.

[Added 07/05/2012] Support > FAQs > Routers > Wireless Routers > DIR Series > DIR-601 > Which D-Link Routers Support IPv6? - IPv6 compliant router list appears incomplete (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6) - Link no longer works. Site may have changed, moved or taken down.

Updated...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 12, 2013, 11:29:57 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: motherfo on September 18, 2013, 01:29:48 PM
http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva

DAP-1522 Rev: A     The 1.41 firmware does not show at the top of the list.  It's at the bottom beneath the factory firmware.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on September 19, 2013, 04:56:42 AM
http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva

DAP-1522 Rev: A     The 1.41 firmware does not show at the top of the list.  It's at the bottom beneath the factory firmware.

Thanks! Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on September 19, 2013, 05:00:15 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on September 19, 2013, 09:03:07 AM
Social link icons on main web site page is displayed behind the main D-Link logo. Should be adjusted to look and display better:
http://www.dlink.com (http://www.dlink.com)

Seen across all sections:
Home Solutions
Business Solutions
Service Provider Solutions
Partners
Press
Learning Center
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on September 19, 2013, 09:07:39 AM
Social link icons on main web site page is displayed behind the main D-Link logo. Should be adjusted to look and display better:
http://www.dlink.com (http://www.dlink.com)

Seen across all sections:
Home Solutions
Business Solutions
Service Provider Solutions
Partners
Press
Learning Center

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on September 19, 2013, 09:20:47 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: motherfo on October 01, 2013, 01:02:09 PM
The site looks really clean. Very nice!
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 01, 2013, 01:14:05 PM
They just updated the support page as of last week. Took off of what there Canadian site has going.

The site looks really clean. Very nice!
Title: Re: New D-Link USA Website - Bug & Request List
Post by: motherfo on October 03, 2013, 09:43:14 PM
The DGL-4100, 4300, 4500 no longer have support pages.  

Is that intended?  There are still some pieces when you search for them, but no place to download the firmware or download the manuals, etc.
Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 04, 2013, 07:00:12 AM
I presume so as they have been phased out...you can set historical information and files here:
http://us.dlink.com/support/default.aspx (http://us.dlink.com/support/default.aspx)

or here:
ftp.dlink.com/Gateway (ftp://ftp.dlink.com/Gateway)

Info:
http://forums.dlink.com/index.php?topic=55965.0 (http://forums.dlink.com/index.php?topic=55965.0)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on October 21, 2013, 07:19:08 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: New D-Link USA Website - Bug & Request List
Post by: FurryNutz on October 29, 2013, 09:35:00 AM
Support > Routers > Antenna Positioning - 2 pictures are not displayed correctly or missing from the site. (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1 (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1))

Pictures may reference post here:
(http://forums.dlink.com/index.php?topic=48327.0 (http://forums.dlink.com/index.php?topic=48327.0))
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on November 01, 2013, 05:48:01 AM
Support > Routers > Antenna Positioning - 2 pictures are not displayed correctly or missing from the site. (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1 (http://www5.nohold.net/DLink/ukp.aspx?pid=1&login=1&series=DGL&model=4500&usertext=how%20to%20position%20the%20antennas&donelr=1))

Pictures may reference post here:
(http://forums.dlink.com/index.php?topic=48327.0 (http://forums.dlink.com/index.php?topic=48327.0))

Added...  ;)
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on November 01, 2013, 05:50:32 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: D-Link USA Website - Bug & Request List
Post by: FurryNutz on June 05, 2014, 09:21:07 AM
The following items have been resolved or fixed:
[Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com)
Fixed.

[Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva)
Fixed.

[Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support)
Fixed.

[Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Link removed.

[Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect) Web site format changed.

[Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
Fixed.

[Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu. Added link to main support site tool bar


[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true) Web site format changed.
Title: Re: D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 10, 2014, 07:13:52 AM
The following items have been resolved or fixed:
[Added 09/19/2013] Home Solutions (and other pages) - Social link icons are displayed behind the main D-Link logo on the upper left corner of page (Issue observed on Firefox and Opera) (http://www.dlink.com)
Fixed.

[Added 09/19/2013] DAP 1522 > Support - Firmware v1.41 download appears at the bottom of the download list (rather than chronological like the remainder of the items on the page), making the latest firmware easy to overlook (http://www.dlink.com/us/en/support/product/dap-1522-xtreme-n-duo-wireless-n-access-point?revision=us_reva)
Fixed.

[Added 05/20/2013] Intelligent Chat - Response is incorrect when the virtual agent is unable to offer a solution. Message displayed is "I am sorry, but I don't know what to suggest. We're sorry that we couldn't answer your questions. It has been recorded and will be updated to the Virtual Agent as soon as possible. If your question is urgent, you can submit an email by clicking here". The link provided does not offer the ability to send an email, but rather opens a popup window to the following URL: (http://www.dlink.com/us/en/support)
Fixed.

[Added 07/30/2012] [Updated from Previous Entry] General - All links to the Yahoo Widget point to bad URLs and should be replaced with a message describing their unavailability status (current message provides false expectations that the widgets are available for download and gives the impression that D-Link is unaware that they were discontinued) (http://www.dlink.com/us/en/home-solutions/support/faqs/routers/where-can-i-get-the-yahoo-widget-for-my-dir-655660-router)
Link removed.

[Added 07/20/2012] Connect (Landing Page) - The statement "When choosing a new router, it’s well worth looking for products that support the Wireless N standard to get the best performance out of your network" is no longer true with the release of the DIR-865L and ac protocol. Recommend keeping the website protocol agnostic to reduce website maintenance (http://www.dlink.com/us/en/home-solutions/connect) Web site format changed.

[Added 07/20/2012] Where to Buy > Retailers - Except for the few retailers with one location, the addresses used for national chains seems random (different States). Recommend removing addresses from all national retailers and rely on the retailer websites to provide that information. This approach also reduces website maintenance if a location closes its doors (http://www.dlink.com/us/en/home-solutions/where-to-buy)
Fixed.

[Added 07/20/2012] Forum - No links or reference to the Support Forum. Recommend placing the link in multiple locations: (1) the footer of every page, grouped with the Support "Quick Links"; (2) Support landing page on the left menu. Added link to main support site tool bar


[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true) Web site format changed.

Updating the list...
Title: Re: New D-Link USA Website - Bug & Request List
Post by: JavaLawyer on June 10, 2014, 07:20:12 AM
Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

Title: Re: D-Link USA Website - Bug & Request List
Post by: FurryNutz on January 25, 2015, 01:10:14 PM
Support > Routers
I presume this is a typo and needs to be reviewed and corrected by the Web site group. I'm seeing the following text information on right side of page:
Dual Band Performance – Up to 450Mbps (2.4GHz) + 300Mbps (5GHz) to deliver fast wireless speeds and less interference for maximum throughput.
http://us.dlink.com/products/connect/wireless-n750-dual-band-router/ (http://us.dlink.com/products/connect/wireless-n750-dual-band-router/)
and
http://us.dlink.com/products/connect/wireless-n750-dual-band-gigabit-cloud-router/ (http://us.dlink.com/products/connect/wireless-n750-dual-band-gigabit-cloud-router/)

I think the rates and frequencies text is swapped around and would be mis-leading to users looking at this information. 450Mb is supported on 5Ghz and 300Mb on 2.4Ghz.  ::)
Title: Re: D-Link USA Website - Bug & Request List
Post by: FurryNutz on February 05, 2015, 07:52:54 AM
Support> Routers>EBR-2310 Rev C
The dates for FW release is incorrect. Looks like Day and Year is switched.
http://support.dlink.com/ProductInfo.aspx?m=EBR-2310 (http://support.dlink.com/ProductInfo.aspx?m=EBR-2310)
Title: Re: D-Link USA Website - Bug & Request List
Post by: FurryNutz on March 12, 2016, 10:00:23 AM
DIR-842
AC12000 Wireless Router <Incorrect model text displayed on the page.
http://support.dlink.com/ProductInfo.aspx?m=DIR-842 (http://support.dlink.com/ProductInfo.aspx?m=DIR-842)