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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: [1] 2 3 ... 10
 on: January 16, 2021, 11:36:49 AM 
Started by CadaverFE - Last post by FurryNutz

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Has a Factory Reset been performed?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Ensure any devices with WiFi adapter drivers are updated.
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.

 on: January 16, 2021, 11:29:03 AM 
Started by viper8075 - Last post by FurryNutz
Your devices are connecting at AES modes, Apple has chosen to notify users if both TPIK and AES is being broadcast at the same time even though AES IS being used.


I since this model is EOL, one alternative is to load 3rd part FW on it. I.e. DD-WRT.

 on: January 15, 2021, 08:58:06 PM 
Started by viper8075 - Last post by viper8075
Picked up an 890l works good has the 1.22 firmware installed but no matter what I keep getting weak security on my iPhones and iPads. In the drop down I select wpa2 but there is no option to make sure itís AES encryption and not tkip. Am I missing something here? I have even tried older firmware and same issue happens. It is version A1

 on: January 15, 2021, 08:49:14 PM 
Started by CadaverFE - Last post by CadaverFE
Greetings group.
I really do love this router. But lately (as in, the past couple of weeks) it's been giving us some grief.
Basically it's begun to do that 'every hour at pretty regular intervals it drops for about 5-10 seconds'. Every day at __:04  like clockwork. Now i've seen some internet posts at random places about this issue. But no one seems to solve it directly so i came here since this is the router we have.
At first we thought it was Spectrum. And we also kinda thought it was our location (we're not exactly in the big city USA any more). But again, it's only been doing this the last couple of weeks. But a wifi check of my area shows us being in a good spot. The router is in a decent location in our house. Not too many devices are on it at any given time (usually about 9). And let me stress this - it's only been doing this the last couple of weeks. So i don't believe it's any of those things anyway. A more key point i've checked as well; we haven't made any changes to the routers' actions or specs.
I think. I have suspected the scheduling may be a culprit. I have it set to turn itself off from 0200-0800 every day to stop it from radiating when we don't use it. But it's had this setting as well for quite some time.
In any case, anyone got any solutions or real ideas? Everywhere i've looked doesn't either solve this issue or present a solution i could do that makes sense. Help would be greatly appreciated.
Hardware B1  |   Firmware v2.02
On a related topic, can i upgrade the firmware? Or are upgrades too unstable for this?

 on: January 15, 2021, 02:35:47 PM 
Started by yepesjuan - Last post by yepesjuan

I have a good update. Last monday contact or I filled out the form thru https://la.dlink.com/la/soporte/contactosoporte/.  I had my doubts because after filling out and submitting the form, I did not receive any confirmation to my email about my application. I decided to wait a few days to see if any mail would arrive and yesterday afternoon they called me to inform me that the camera had already arrived in the country and that it will be sent to my residence between today or tomorrow.

I don't know what worked, if my calls, my emails, the form or if someone read this post and asked internally what has happened but finally I can see some progress with mi case. As I said no one contact me during this time until yesterday.

I keep you posted once I receive the camera

Thanks again

 on: January 13, 2021, 10:26:35 PM 
Started by Apple101 - Last post by Apple101
I was looking at an older manual for DIR-1360 and I see that there is a website URL filtering.


But looking at own router, there is no such feature. Checking with the current manual, there seems to be no filtering.
Did this feature get removed?  Is there anything I can do to block certain URL at the router level?

 on: January 13, 2021, 08:31:37 PM 
Started by kezzism - Last post by kezzism
Alright, sure
I'll be contacting them first thing tomorrow


 on: January 13, 2021, 08:00:40 PM 
Started by kezzism - Last post by FurryNutz
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that chat/phone contact has better immediate results over using email.

 on: January 13, 2021, 07:20:59 PM 
Started by blessedmom1305 - Last post by RYAT3
if you goto here, scroll over to 930l, they want you to use the phone app?


this would be sketchy to download from non dlink site: https://www.softpedia.com/get/Internet/WebCam/DCS-930L-Setup-Wizard.shtml

 on: January 13, 2021, 07:15:58 PM 
Started by blessedmom1305 - Last post by RYAT3
Can you try to right click "Troubleshoot compatibility"?   It should let you try to run as Win7/8...

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