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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

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 on: Today at 01:14:05 PM 
Started by aakkad - Last post by aakkad

All of the sudden, my DSC 5020L stopped responding with solid red !
tried to reset it but no luck.
Any help?

 on: Today at 12:33:16 PM 
Started by abortega - Last post by abortega
Hi... I have trouble setting up parental control and schedule... I think the schedule is a little misleading... If i create a schedule let say Monday and drag from 8am to 10pm... Save and apply to my son phone... I would think my son phone have access to internet from 8sm - 10pm... BUT... It's the other way around... My son don't have access to internet from 8am - 10pm...

So what i did is this... Create a schedule... Let say Monday... I drag 0 to 8... Then drag again 22 - 24... This way my son's phone have internet access from 8am to 10pm...

I thought the yellow which i drag is the time period... Instead it's the white blank is the access... Is this a bug?

Let me asked, if you want to make your son phone to have access to internet ONLY from 8am to 10pm... How do you set up in schedule?

Btw... I have the latest firmware... C1 3.13beta9... thanks...

 on: Today at 11:17:30 AM 
Started by SagiC - Last post by FurryNutz
Ya, get it returned.

Good Luck.

 on: Today at 11:15:04 AM 
Started by SagiC - Last post by SagiC
Luckily I purchased it through Amazon, which has an easy return policy. So if you suspect that it is in fact malfunctioning, as I also suspect it is, then I can just return it and purchase a different model.

Thanks for your time

 on: Today at 10:55:45 AM 
Started by SagiC - Last post by FurryNutz
I would make contact with D-Link support Canada and let them know about this. Might ask for an RMA.
Seems like something is faulty with the unit. Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
Let us know how it goes please.

 on: Today at 10:22:18 AM 
Started by SagiC - Last post by SagiC
Firmware is version 1.00, the initial release, and there are no revisions on the official page.
Region is Canada
Tried factory reset multiple times, problem still occurs

 on: Today at 08:38:05 AM 
Started by ritesh86 - Last post by ritesh86
Ok thanks.. will check with tomorrow since it's late.. will update as soon as I talk to them.
But thanks for the suggestion

 on: Today at 08:25:55 AM 
Started by ritesh86 - Last post by FurryNutz
Can you contact the ISP and have them reset or reboot there switch that the router is connected too? Seems like the router isn't able to get a handshake with there services and needs a reboot on there switch thats somewhere in your building.

 on: Today at 08:23:36 AM 
Started by Cherukuri - Last post by FurryNutz
Review the user manual about this.

 on: Today at 08:23:09 AM 
Started by Sitgmbh - Last post by FurryNutz
You might contact NG support about this.

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