• June 05, 2020, 07:38:35 PM
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Author Topic: Cannot ping anything outside the router!  (Read 247 times)

et3rnal

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Cannot ping anything outside the router!
« on: May 06, 2020, 04:35:01 AM »

Hi,

I have
Model Name: DIR-2680   
Hardware Version: A1   
Firmware Version: 1.04

Since I installed it I can't get the ping to work at all!, I tried pinging 8.8.8.8, 1.1.1.1 and many more it doesn't seem to work and it doesn't matter from where I try that.

I have smart devices cant connect to the internet anymore since I got it, pinging the server isn't working
I have reset it few time tried to change the configurations a bit without luck. Any idea??

Thanks
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FurryNutz

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    • Router Troubleshooting
Re: Cannot ping anything outside the router!
« Reply #1 on: May 06, 2020, 05:59:35 AM »

Link>Welcome!

  • What region are you located?
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Do you have D-Link Defend enabled on the router?
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

et3rnal

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Re: Cannot ping anything outside the router!
« Reply #2 on: May 06, 2020, 03:07:28 PM »

Quote
What region are you located?
Australia
Quote
Was the router working before any firmware updates?
I updated the same day I installed it. So don't know.
Quote
What ISP Service do you have? Cable or DSL?
NBN, using an ethernet cable to the DIR-2680 WAN then PPPOE with username/password, DSL like connection.
Quote
What ISP Modem Mfr. and model # do you have?
No idea, but if I plug my old router I can ping fine, so it must be the router blocking the ping.
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FurryNutz

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Re: Cannot ping anything outside the router!
« Reply #3 on: May 06, 2020, 04:02:32 PM »

I would get online with your regional D-Link chat support and ask about this...
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GreenBay42

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Re: Cannot ping anything outside the router!
« Reply #4 on: May 07, 2020, 05:52:01 AM »

The router is not connected to the Internet. Reboot the modem.

Is the router pulling an IP address from your ISP?
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