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Author Topic: Can't stay logged in to admin console  (Read 1152 times)

JimmyB

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Can't stay logged in to admin console
« on: February 16, 2020, 12:33:34 PM »

Hey there, just discovered this forum, hope y'all can help

I need to assign a couple of static IP addresses.  I can log in to my admin console, see all the devices but whenever I try to do anything it kicks me out, back to the login page.  I've tried different browsers, a different laptop ... whatever I do, I can't stay logged into the admin console for more than a few seconds.  Is this a known issue, and / or is there way to fix it?

Thanks in advance

JB

PS Hardware version A1, Software version 1.04
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FurryNutz

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Re: Can't stay logged in to admin console
« Reply #1 on: February 17, 2020, 09:24:27 AM »

Link>Welcome!

  • What region are you located?

Is this happening soon as you log in and go to enter in the IP address reservation or are you waiting a minute or two?

Be sure to clear all browser caches before entering the routers web page.
Does IE11 or Opera browser do the same thing?
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FurryNutz

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Re: Can't stay logged in to admin console
« Reply #2 on: March 08, 2020, 12:05:10 PM »

Any status on this?

Hey there, just discovered this forum, hope y'all can help

I need to assign a couple of static IP addresses.  I can log in to my admin console, see all the devices but whenever I try to do anything it kicks me out, back to the login page.  I've tried different browsers, a different laptop ... whatever I do, I can't stay logged into the admin console for more than a few seconds.  Is this a known issue, and / or is there way to fix it?

Thanks in advance

JB

PS Hardware version A1, Software version 1.04
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K4130

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Re: Can't stay logged in to admin console
« Reply #3 on: March 18, 2020, 06:57:04 AM »

Probably not the issue here, but make sure you don't use the app on your phone in parallel. The app requests will kick you out of the console.
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FurryNutz

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Re: Can't stay logged in to admin console
« Reply #4 on: March 18, 2020, 08:17:02 AM »

Any progress on this?

Hey there, just discovered this forum, hope y'all can help

I need to assign a couple of static IP addresses.  I can log in to my admin console, see all the devices but whenever I try to do anything it kicks me out, back to the login page.  I've tried different browsers, a different laptop ... whatever I do, I can't stay logged into the admin console for more than a few seconds.  Is this a known issue, and / or is there way to fix it?

Thanks in advance

JB

PS Hardware version A1, Software version 1.04
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plabrevo

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Re: Can't stay logged in to admin console
« Reply #5 on: April 29, 2020, 08:36:27 AM »

I had the same problem messing around in the setup, I was asked the admin password every 30 seconds.

As K4130 pointed out, this was due to the fact that I was also connected from the iOS Dlink wifi application.  Once I was sure I was disconnected from all my iOS devices, I did not have the problem anymore.

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FurryNutz

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Re: Can't stay logged in to admin console
« Reply #6 on: April 29, 2020, 09:44:05 AM »

Great pointer. I hadn't seen this as I don't use the mobile app after the COVR is setup. I'll check the app once in a while.
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nhaimes

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Re: Can't stay logged in to admin console
« Reply #7 on: July 22, 2020, 06:36:32 AM »

I am having the same issue, it's been doing this since I set the device up three months ago.
Model Name: COVR-2200   Hardware Version: A1     Firmware Version: 1.05
Location: Ontario, Canada

I do not have the app installed on my phone, I only accessed the router through a browser and it doesn't matter which one.  FireFox, Chrome, old and new Edge, on a laptop and on my phone.  Forced logout is continuous.

The resolution of accessing the router from a single source doesn't seem to work for me.

Any other thoughts?
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FurryNutz

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Re: Can't stay logged in to admin console
« Reply #8 on: July 22, 2020, 10:47:10 AM »

Downgrade to v1.04 FW. Factory reset the system and setup from scratch. Be sure to clear all browser caches as well.
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