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Author Topic: PD Alive Error  (Read 738 times)

Balifor

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PD Alive Error
« on: October 10, 2019, 01:09:41 PM »

I was excited to see PD Alive on the DGS products. Found no problem with the DGS-1210-10P, in setting up several PoE Devices on them. In another installation I was doing the same with the DGS-1210-28P switch but found to my dismay I could only set up 10 ports max with PD alive.

Is this intended, because it seems silly that this feature doesn't scale with the bigger sized switches?
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GreenBay42

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Re: PD Alive Error
« Reply #1 on: October 10, 2019, 01:37:27 PM »

There shouldn't be a port limitation for that feature as long as all the clients support it. I sent an email to the switch group for an answer.

What hardware revision and firmware is on the 28P?
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Balifor

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Re: PD Alive Error
« Reply #2 on: October 10, 2019, 03:51:44 PM »

DGS-1210-28P
Hardware Revision: F1
Firmware Version: 6.11.B033 (was using B023 before but upgraded to see if it would fix it)

The Error I see is:
PD Alive Configuration
Set PDA State Fail.

I had set up Ports 1 - 10 with this on, failed on 11. Disabled 10 was then able to Enable Port 11. Can't enable 10 or 12 after that. That's how I came to the conclusion of 10 port limit.
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GreenBay42

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Re: PD Alive Error
« Reply #3 on: October 11, 2019, 07:21:35 AM »

They emailed the product manager/engineers in Taiwan for an answer if it is a bug or by design. I hope to hear back Monday or Tuesday.
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Balifor

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Re: PD Alive Error
« Reply #4 on: October 11, 2019, 11:03:00 AM »

Awesome, thanks!
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GreenBay42

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Re: PD Alive Error
« Reply #5 on: October 16, 2019, 07:08:58 AM »

The engineers are looking into this issue and will be testing with the vendor this week.
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GreenBay42

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Re: PD Alive Error
« Reply #6 on: October 24, 2019, 07:53:17 AM »

UPDATE: They are working with the vendor for a firmware update. I should hear back by November 1st.
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GreenBay42

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Re: PD Alive Error
« Reply #7 on: November 05, 2019, 10:01:19 AM »

I got a BETA firmware. Let us know if this corrected the issue. There was a 10 port limit in the firmware but they corrected it for devices with more than 10 ports.

Download - ftp://FTP2.DLINK.COM/PRODUCTS/DGS-1210-SERIES/REVF/HOTFIX/v6.12.004/DGS-1210-SERIES_REVF_FIRMWARE_v6.12.004_HOTFIX.zip

Release Notes - ftp://FTP2.DLINK.COM/PRODUCTS/DGS-1210-SERIES/REVF/HOTFIX/v6.12.004/DGS-1210-SERIES_REVF_RELEASE_NOTES_v6.12.004_HOTFIX.pdf
« Last Edit: November 07, 2019, 07:42:47 AM by GreenBay42 »
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Balifor

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Re: PD Alive Error
« Reply #8 on: November 18, 2019, 09:05:30 AM »

Sorry for the lack of reply.

Its been applied to the site's 3 28 port switches, I was able to go over the previous 10 limit. I will let you know if there's any issues.

Thanks for all your help!
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GreenBay42

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Re: PD Alive Error
« Reply #9 on: November 18, 2019, 09:16:25 AM »

Thanks for the update.
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