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Author Topic: Watch-dog constantly rebooting the device  (Read 1195 times)

vince105

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Watch-dog constantly rebooting the device
« on: January 23, 2019, 11:32:53 AM »

I am noticing in the logs that `watch-dog` keeps rebooting my camera. Sometimes it is every five minutes for hours and sometimes it doesn't for a day. I have two of these cameras on the same network, both outside, and only the one is having this problem.

At times, the reboot seems to put the device in a bad state where I can not access it at all and have to do a power cycle to get it going again. Sometimes multiple power cycles are required.

I am using the latest firmware 2.00.

This is a sample of the logs:
2019/01/12 13:39:01 system watch-dog reboot.(code 08)
2019/01/12 13:39:26 system power on.
2019/01/12 13:39:33 SD card size 31159328 Kb.
2019/01/12 13:39:57 network port connected.
2019/01/12 13:42:40 network port disconnected.
2019/01/12 13:42:53 network port connected.
2019/01/12 13:43:35 admin login Ok from 192.168.2.91
2019/01/12 15:00:00 network port disconnected.
2019/01/12 15:00:17 network port connected.
2019/01/12 15:07:00 system watch-dog reboot.(code 08)
2019/01/12 15:07:26 system power on.
2019/01/12 15:07:33 SD card size 31159328 Kb.
2019/01/12 15:07:58 network port connected.
2019/01/12 15:18:44 system watch-dog reboot.(code 08)
2019/01/12 15:19:09 system power on.
2019/01/12 15:19:17 SD card size 31159328 Kb.
2019/01/12 15:19:40 network port connected.
2019/01/12 15:44:03 admin login Ok from 192.168.2.91
2019/01/12 15:44:49 system watch-dog reboot.(code 08)
2019/01/12 15:45:13 system power on.
2019/01/12 15:45:21 SD card size 31159328 Kb.
2019/01/12 15:45:43 network port connected.
2019/01/12 15:47:05 system watch-dog reboot.(code 08)
2019/01/12 15:47:31 system power on.
2019/01/12 15:47:38 SD card size 31159328 Kb.
2019/01/12 15:48:02 network port connected.
2019/01/12 16:10:04 system watch-dog reboot.(code 08)
2019/01/12 16:10:28 system power on.
2019/01/12 16:10:35 SD card size 31159328 Kb.
2019/01/12 16:10:58 network port connected.
2019/01/12 16:11:26 system watch-dog reboot.(code 08)
2019/01/12 16:11:51 system power on.
2019/01/12 16:11:58 SD card size 31159328 Kb.
2019/01/12 16:12:22 network port connected.
2019/01/12 16:20:51 network port disconnected.
2019/01/12 16:21:02 network port connected.
2019/01/12 16:22:16 system watch-dog reboot.(code 08)
2019/01/12 16:22:41 system power on.
2019/01/12 16:22:49 SD card size 31159328 Kb.
2019/01/12 16:23:12 network port connected.
2019/01/12 17:06:32 system watch-dog reboot.(code 08)
2019/01/12 17:06:56 system power on.
2019/01/12 17:07:03 SD card size 31159328 Kb.
2019/01/12 17:07:27 network port connected.
2019/01/12 17:44:24 admin login Ok from 192.168.2.91
2019/01/12 17:53:16 system watch-dog reboot.(code 08)
2019/01/12 17:53:41 system power on.
2019/01/12 17:53:49 SD card size 31159328 Kb.
2019/01/12 17:54:12 network port connected.
2019/01/12 19:48:32 admin login Ok from 192.168.2.91
2019/01/12 21:39:00 network port disconnected.
2019/01/12 21:39:12 network port connected.
2019/01/12 21:44:17 admin login Ok from 192.168.2.91
2019/01/12 22:44:02 network port disconnected.
2019/01/12 22:44:19 network port connected.
2019/01/12 22:54:21 network port disconnected.
2019/01/12 22:54:32 network port connected.
2019/01/13 01:12:13 system watch-dog reboot.(code 08)
2019/01/13 01:12:39 system power on.
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GreenBay42

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Re: Watch-dog constantly rebooting the device
« Reply #1 on: January 23, 2019, 12:10:58 PM »

I see D-Link Canada created a ticket for you with the engineers (D-Track) so hopefully they will figure out what is happening.
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vince105

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Re: Watch-dog constantly rebooting the device
« Reply #2 on: January 23, 2019, 01:05:56 PM »

Fingers crossed!
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FurryNutz

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Re: Watch-dog constantly rebooting the device
« Reply #3 on: January 23, 2019, 01:11:25 PM »

While ur waiting,
Can you remove the SD card to see if that is messing the camera?
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vince105

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Re: Watch-dog constantly rebooting the device
« Reply #4 on: January 23, 2019, 02:26:35 PM »

I canít log into the device anymore due to this http://forums.dlink.com/index.php?topic=74502.0

But Iíll reset it again tonight, take out the SD card and post an update. I find it does it more during the day than at night so Iíll wait til the evening to see how it performs
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FurryNutz

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Re: Watch-dog constantly rebooting the device
« Reply #5 on: January 23, 2019, 02:27:41 PM »

 ;)
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vince105

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Re: Watch-dog constantly rebooting the device
« Reply #6 on: January 25, 2019, 07:17:18 AM »

Removing the SD card seemed to help recovery after watch-dog does its thing but it still goes off just as frequent. :-\ So I'm back at square one.
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FurryNutz

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Re: Watch-dog constantly rebooting the device
« Reply #7 on: January 25, 2019, 08:19:02 AM »

Ok, was curious about the SD card.

Hopefully D-Link Canada will be able to get you working again. Keep us posted.
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covex

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Re: Watch-dog constantly rebooting the device
« Reply #8 on: February 17, 2019, 01:00:47 PM »

I have the similiar issue, but I am not using SD card and my reboot code is 16:

21.   2019/02/17 17:13:41 Event trigger - motion detection.
22.   2019/02/17 17:12:38 network port connected.
23.   2019/02/17 17:12:12 system power on.
24.   2019/02/17 17:11:47 system watch-dog reboot.(code 16)
25.   2019/02/17 17:11:40 Event trigger - motion detection.
26.   2019/02/17 17:05:43 admin login Ok from fc00:aaaa:bbbb::78
27.   2019/02/17 17:05:36 network port connected.
28.   2019/02/17 17:05:10 system power on.
29.   2019/02/17 17:04:45 system watch-dog reboot.(code 16)
30.   2019/02/17 17:04:38 Event trigger - motion detection.
31.   2019/02/17 17:04:28 automat login Ok from 192.168.2.1
32.   2019/02/17 17:03:19 Event recover - motion detection.
33.   2019/02/17 17:03:16 Event trigger - motion detection.
34.   2019/02/17 16:57:16 Event recover - motion detection.
35.   2019/02/17 16:57:13 Event trigger - motion detection.
36.   2019/02/17 16:54:26 Event recover - motion detection.
37.   2019/02/17 16:54:23 Event trigger - motion detection.
38.   2019/02/17 16:53:03 network port connected.
39.   2019/02/17 16:52:37 system power on.
40.   2019/02/17 16:52:12 system watch-dog reboot.(code 16)
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