• April 20, 2019, 09:14:49 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Watch-dog constantly rebooting the device  (Read 569 times)

vince105

  • Level 1 Member
  • *
  • Posts: 6
Watch-dog constantly rebooting the device
« on: January 23, 2019, 11:32:53 AM »

I am noticing in the logs that `watch-dog` keeps rebooting my camera. Sometimes it is every five minutes for hours and sometimes it doesn't for a day. I have two of these cameras on the same network, both outside, and only the one is having this problem.

At times, the reboot seems to put the device in a bad state where I can not access it at all and have to do a power cycle to get it going again. Sometimes multiple power cycles are required.

I am using the latest firmware 2.00.

This is a sample of the logs:
2019/01/12 13:39:01 system watch-dog reboot.(code 08)
2019/01/12 13:39:26 system power on.
2019/01/12 13:39:33 SD card size 31159328 Kb.
2019/01/12 13:39:57 network port connected.
2019/01/12 13:42:40 network port disconnected.
2019/01/12 13:42:53 network port connected.
2019/01/12 13:43:35 admin login Ok from 192.168.2.91
2019/01/12 15:00:00 network port disconnected.
2019/01/12 15:00:17 network port connected.
2019/01/12 15:07:00 system watch-dog reboot.(code 08)
2019/01/12 15:07:26 system power on.
2019/01/12 15:07:33 SD card size 31159328 Kb.
2019/01/12 15:07:58 network port connected.
2019/01/12 15:18:44 system watch-dog reboot.(code 08)
2019/01/12 15:19:09 system power on.
2019/01/12 15:19:17 SD card size 31159328 Kb.
2019/01/12 15:19:40 network port connected.
2019/01/12 15:44:03 admin login Ok from 192.168.2.91
2019/01/12 15:44:49 system watch-dog reboot.(code 08)
2019/01/12 15:45:13 system power on.
2019/01/12 15:45:21 SD card size 31159328 Kb.
2019/01/12 15:45:43 network port connected.
2019/01/12 15:47:05 system watch-dog reboot.(code 08)
2019/01/12 15:47:31 system power on.
2019/01/12 15:47:38 SD card size 31159328 Kb.
2019/01/12 15:48:02 network port connected.
2019/01/12 16:10:04 system watch-dog reboot.(code 08)
2019/01/12 16:10:28 system power on.
2019/01/12 16:10:35 SD card size 31159328 Kb.
2019/01/12 16:10:58 network port connected.
2019/01/12 16:11:26 system watch-dog reboot.(code 08)
2019/01/12 16:11:51 system power on.
2019/01/12 16:11:58 SD card size 31159328 Kb.
2019/01/12 16:12:22 network port connected.
2019/01/12 16:20:51 network port disconnected.
2019/01/12 16:21:02 network port connected.
2019/01/12 16:22:16 system watch-dog reboot.(code 08)
2019/01/12 16:22:41 system power on.
2019/01/12 16:22:49 SD card size 31159328 Kb.
2019/01/12 16:23:12 network port connected.
2019/01/12 17:06:32 system watch-dog reboot.(code 08)
2019/01/12 17:06:56 system power on.
2019/01/12 17:07:03 SD card size 31159328 Kb.
2019/01/12 17:07:27 network port connected.
2019/01/12 17:44:24 admin login Ok from 192.168.2.91
2019/01/12 17:53:16 system watch-dog reboot.(code 08)
2019/01/12 17:53:41 system power on.
2019/01/12 17:53:49 SD card size 31159328 Kb.
2019/01/12 17:54:12 network port connected.
2019/01/12 19:48:32 admin login Ok from 192.168.2.91
2019/01/12 21:39:00 network port disconnected.
2019/01/12 21:39:12 network port connected.
2019/01/12 21:44:17 admin login Ok from 192.168.2.91
2019/01/12 22:44:02 network port disconnected.
2019/01/12 22:44:19 network port connected.
2019/01/12 22:54:21 network port disconnected.
2019/01/12 22:54:32 network port connected.
2019/01/13 01:12:13 system watch-dog reboot.(code 08)
2019/01/13 01:12:39 system power on.
Logged

GreenBay42

  • Administrator
  • Level 9 Member
  • *
  • Posts: 1980
Re: Watch-dog constantly rebooting the device
« Reply #1 on: January 23, 2019, 12:10:58 PM »

I see D-Link Canada created a ticket for you with the engineers (D-Track) so hopefully they will figure out what is happening.
Logged

vince105

  • Level 1 Member
  • *
  • Posts: 6
Re: Watch-dog constantly rebooting the device
« Reply #2 on: January 23, 2019, 01:05:56 PM »

Fingers crossed!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47208
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Watch-dog constantly rebooting the device
« Reply #3 on: January 23, 2019, 01:11:25 PM »

While ur waiting,
Can you remove the SD card to see if that is messing the camera?
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

vince105

  • Level 1 Member
  • *
  • Posts: 6
Re: Watch-dog constantly rebooting the device
« Reply #4 on: January 23, 2019, 02:26:35 PM »

I can’t log into the device anymore due to this http://forums.dlink.com/index.php?topic=74502.0

But I’ll reset it again tonight, take out the SD card and post an update. I find it does it more during the day than at night so I’ll wait til the evening to see how it performs
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47208
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Watch-dog constantly rebooting the device
« Reply #5 on: January 23, 2019, 02:27:41 PM »

 ;)
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

vince105

  • Level 1 Member
  • *
  • Posts: 6
Re: Watch-dog constantly rebooting the device
« Reply #6 on: January 25, 2019, 07:17:18 AM »

Removing the SD card seemed to help recovery after watch-dog does its thing but it still goes off just as frequent. :-\ So I'm back at square one.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47208
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Watch-dog constantly rebooting the device
« Reply #7 on: January 25, 2019, 08:19:02 AM »

Ok, was curious about the SD card.

Hopefully D-Link Canada will be able to get you working again. Keep us posted.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

covex

  • Level 1 Member
  • *
  • Posts: 3
Re: Watch-dog constantly rebooting the device
« Reply #8 on: February 17, 2019, 01:00:47 PM »

I have the similiar issue, but I am not using SD card and my reboot code is 16:

21.   2019/02/17 17:13:41 Event trigger - motion detection.
22.   2019/02/17 17:12:38 network port connected.
23.   2019/02/17 17:12:12 system power on.
24.   2019/02/17 17:11:47 system watch-dog reboot.(code 16)
25.   2019/02/17 17:11:40 Event trigger - motion detection.
26.   2019/02/17 17:05:43 admin login Ok from fc00:aaaa:bbbb::78
27.   2019/02/17 17:05:36 network port connected.
28.   2019/02/17 17:05:10 system power on.
29.   2019/02/17 17:04:45 system watch-dog reboot.(code 16)
30.   2019/02/17 17:04:38 Event trigger - motion detection.
31.   2019/02/17 17:04:28 automat login Ok from 192.168.2.1
32.   2019/02/17 17:03:19 Event recover - motion detection.
33.   2019/02/17 17:03:16 Event trigger - motion detection.
34.   2019/02/17 16:57:16 Event recover - motion detection.
35.   2019/02/17 16:57:13 Event trigger - motion detection.
36.   2019/02/17 16:54:26 Event recover - motion detection.
37.   2019/02/17 16:54:23 Event trigger - motion detection.
38.   2019/02/17 16:53:03 network port connected.
39.   2019/02/17 16:52:37 system power on.
40.   2019/02/17 16:52:12 system watch-dog reboot.(code 16)
Logged