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Author Topic: FTP Issues  (Read 2247 times)

BigKitty10

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FTP Issues
« on: October 13, 2018, 10:22:39 PM »

I normally consider myself well versed in technological components, but there is something about FTP that I just loath.

Nonetheless I pushed through the pain of windows firewall, and managed to setup a FTP server for my cameras. (QUICK NOTE) Those FTP shares are also shares on my SMB server.

After setting up the FTP options on the D-LINK Camera web page, I pressed the test button to test my FTP connection. After which I said "Test Ok".

But then after saving the settings and pressing the test button again, it now shows "Test Error"!!!!

I really wish this camera would allow me to use SMB shares, but whatever.

Can anyone please explain this to me as to why the camera would be able to write something to the FTP shares, save the settings, and then not be able to?!

Thank you for your time!
« Last Edit: October 13, 2018, 10:26:57 PM by BigKitty10 »
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FurryNutz

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Re: FTP Issues
« Reply #1 on: October 18, 2018, 01:43:08 PM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Be sure your shares are set up and configured to be able to write too.
Have you tried letting the camera record something to the FTP share?
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PierreBe

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Re: FTP Issues
« Reply #2 on: December 21, 2018, 06:43:12 AM »

have EXACT the same issue; I have 3 other Dlink 932 cams which work fine with my FTP server (WD Book),
but for some reason the 2670 (just bought, latest 2.00 driver/firmware) changes the password.
FI: If I set my password to 1234, save, and reload the page the password is now 10 characters long.
And also the same behavior; BEFORE saving a test is OK but when saving and test again I get an error.
The save function somehow changes the password in the browsers software.

PLEASE if you found a solution tell me because I bought this expensive cam as a surveillance cam and now
only can use the SD card function which is not safe (if camera is stolen= video gone).
I guess this has to be patched with a new firmware since I tested this with 3 different browsers with the same result.
Also changing my FTP to only username (no password) didn't work.
All other Dlink cams with the same sort like browser interface have no issues at all with the FTP.

Can someone look into this, seems not many users reported this so it could be a minor thing like browser settings or so?
ANY help to solve this would be much appreciated!
(Couldn't contact Dlink support)
Regards, Pierre
« Last Edit: December 21, 2018, 06:51:45 AM by PierreBe »
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FurryNutz

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Re: FTP Issues
« Reply #3 on: December 21, 2018, 06:57:40 AM »

Link>Welcome!


  • What region are you located?

What browser are you using? Have you tried IE11, FF or Opera when doing the save function?


have EXACT the same issue; I have 3 other Dlink 932 cams which work fine with my FTP server (WD Book),
but for some reason the 2670 (just bought, latest 2.00 driver/firmware) changes the password.
FI: If I set my password to 1234, save, and reload the page the password is now 10 characters long.
And also the same behavior; BEFORE saving a test is OK but when saving and test again I get an error.
The save function somehow changes the password in the browsers software.

PLEASE if you found a solution tell me because I bought this expensive cam as a surveillance cam and now
only can use the SD card function which is not safe (if camera is stolen= video gone).
I guess this has to be patched with a new firmware since I tested this with 3 different browsers with the same result.
Also changing my FTP to only username (no password) didn't work.
All other Dlink cams with the same sort like browser interface have no issues at all with the FTP.

Can someone look into this, seems not many users reported this so it could be a minor thing like browser settings or so?
ANY help to solve this would be much appreciated!
(Couldn't contact Dlink support)
Regards, Pierre
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PierreBe

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Re: FTP Issues
« Reply #4 on: December 21, 2018, 06:58:53 AM »

Europe/belgium
I used latest IE and Chrome (all other things work fine in both browsers, also video)

The thing is all other Dlinks 932 cams work flawless with the same interface
« Last Edit: December 21, 2018, 07:00:51 AM by PierreBe »
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FurryNutz

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Re: FTP Issues
« Reply #5 on: December 21, 2018, 07:01:07 AM »

I would make contact with your regional support office about this:
https://eu.dlink.com/be/nl/support/contact

This model camera is not supported here in the USA so if there is a problem, they can't do anything about it. This needs to be addressed by your regional support office.
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PierreBe

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Re: FTP Issues
« Reply #6 on: December 21, 2018, 07:02:37 AM »

I tried to contact them but it seems their offices over here are down for some reason.
Since I looked up this issue and found exact the same behavior I had to response ;)
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FurryNutz

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Re: FTP Issues
« Reply #7 on: December 21, 2018, 07:42:33 AM »

Ok, I'll pass this on to D-Link here and see if they can make contact there.
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PierreBe

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Re: FTP Issues
« Reply #8 on: December 21, 2018, 07:43:40 AM »

Thank you VERY much :)
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GreenBay42

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Re: FTP Issues
« Reply #9 on: December 21, 2018, 08:11:41 AM »

« Last Edit: December 21, 2018, 08:13:34 AM by GreenBay42 »
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PierreBe

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Re: FTP Issues
« Reply #10 on: December 21, 2018, 08:18:43 AM »

i have a beta firmware (v2.01.03) for you to try.

ftp://FTP2.DLINK.COM/PRODUCTS/DCS-2670L/BETA/DCS-2670L_A1_FW_V2.01.03%281030103739%29.zip

Thank You! Is this also for the Europe version? I don't want to f*ck things up ;)
The filename has an A1 in it, mine is a B version so that could be different?

And I'm onto something; I could manage to save video's on my FTP but the MEDIA should be set to
only 5MB, the max setting is 50MB (50.000) but is only for SD card recording.
And that's a real turndown if you record to a FTP drive and it's chopped in tiny pieces.
I hope to find another way but as good as the cam is as bad is the software from the dark ages... :(

So if people have issues writing video to FTP; make another MEDIA which is limited to 5000 bytes (5MB),
it wasn't the password what messed up, it was the MEDIA setting. The TEST option writes a txt file to the FTP
drive so that was a tiny file but the settings at max in the MEDIA wasn't allowed to write to SMB / FTP.

Hope this helps others :)
« Last Edit: December 21, 2018, 08:24:11 AM by PierreBe »
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GreenBay42

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Re: FTP Issues
« Reply #11 on: December 21, 2018, 08:29:05 AM »

it is a "world wide" firmware so it should work with the camera from all regions.

What revision do you have? Generally A1 means all rev A.
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PierreBe

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Re: FTP Issues
« Reply #12 on: December 21, 2018, 08:32:29 AM »

yeah that's what I'm afraid for that the beta is for A and not for a revision B like mine...
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GreenBay42

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Re: FTP Issues
« Reply #13 on: December 21, 2018, 08:58:13 AM »

You have revision B? Hmmm I do not see any firmware for rev B other than 2.00.

I looked at the D-Track where I got this firmware from. I am guessing that the firmware is for rev B since it is 2.xx.xx.  Rev A has firmware 1.10 as the latest. The DTrack listed it as a rev A1 but not sure if that is correct. Unfortunately the DTrack agents are in Taiwan so I will not hear back until next week. I will email the tech in Canada who submitted this ticket.

If you try to install the firmware, you will get an error if it is for a different revision. You can always crash recover the camera if something does happen but it is hard to put the wrong firmware on D-Link products.
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PierreBe

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Re: FTP Issues
« Reply #14 on: December 21, 2018, 09:01:32 AM »

OK, thx for your support, will give it a try tomorrow and let you know how that went :)

Is there a method and how to go back to the previous FW in case it didn't work out?
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