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Author Topic: DAP-2660 SNMP errors  (Read 2046 times)

GlenPickle

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DAP-2660 SNMP errors
« on: June 30, 2018, 11:41:01 AM »

I have two DAP access points that I am trying to connect to the CWM, but running into lots of problems with.

I was able to connect the APs to PoE and log into them individually to set up their networks. I then realized that in order for them to seamlessly hand off devices to whichever AP has the best signal I would have to connect them to a CWM server. My ultimate goal is for the APs to automatically hand off devices between each other. I don't care how that is accomplished, but I think the only way to do so is through the CWM.

I installed CWM on a Windows 10 PC, but the APs do not show up in the CWM web page. When I run the AP installation utility for CWM it is able to discover the APs just fine, as seen here:



I am also able to successfully push configs that I have exported from CWM to the APs using the installation tool. However, when I open the CWM page in my browser, it shows 0 access points:



and I see a bunch of SNMP errors in the CWM server:



I'm also positive that SNMP is running on the windows box that is hosting the CWM server. I have a lot of experience with SNMP but it's all on Linux. This is my first time ever using SNMP on Windows.
« Last Edit: July 02, 2018, 12:54:29 PM by GlenPickle »
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FurryNutz

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Re: DAP-2660 SNMP errors and killing all other internet
« Reply #1 on: June 30, 2018, 10:34:21 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. The US offers Chat support for consumer products at support.dlink.com. 24/7. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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GlenPickle

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Re: DAP-2660 SNMP errors and killing all other internet
« Reply #2 on: July 01, 2018, 02:13:10 PM »

Hey thanks for the response! I actually spent a while on the phone with them on Friday. The call ended with the customer service rep that I spoke to saying that he was going to escalate the case to a network engineer, and that I should expect a call from that engineer sometime on Friday. I didn't receive that call, so that's when I decided to post here instead. I'll try chatting with them again to see if I can speak to the engineer.
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FurryNutz

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Re: DAP-2660 SNMP errors and killing all other internet
« Reply #3 on: July 02, 2018, 06:57:47 AM »

What region are you located?
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GlenPickle

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Re: DAP-2660 SNMP errors and killing all other internet
« Reply #4 on: July 02, 2018, 12:45:29 PM »

United States. Texas to be more specific.
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FurryNutz

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Re: DAP-2660 SNMP errors
« Reply #5 on: July 02, 2018, 02:08:18 PM »

Someone will be in contact with you.  ;)
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GlenPickle

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Re: DAP-2660 SNMP errors
« Reply #6 on: July 09, 2018, 06:40:31 AM »

So it turned out to be something pretty dumb. The DAP-2660 module in CWM claimed that the most up to date firmware for the DAP-2660 was version 1.11. However, there is a newer version, 1.15. The module pointing to the wrong firmware seems like a bug to me, but also something I should have figured out much more quickly  ;D

Thanks for the help!
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FurryNutz

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Re: DAP-2660 SNMP errors
« Reply #7 on: July 09, 2018, 10:09:54 AM »

So I presume after you updated FW, the errors have gone away?
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