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Author Topic: Connection Timed Out  (Read 3065 times)


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Connection Timed Out
« on: April 20, 2018, 05:52:38 PM »

I'm trying to use my DCS-5020L for the first time in a few months -- getting Connection Timed Out on iPhone 7, iOS 11.3.  Does it not work anymore?  Anyone know?


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    • Router Troubleshooting
Re: Connection Timed Out
« Reply #1 on: April 21, 2018, 07:57:02 AM »


  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.20 a DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

How is the camera connected and phone connected?
On same network or from remote location with the phone?
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!


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Re: Connection Timed Out
« Reply #2 on: April 23, 2018, 10:14:35 AM »

How are you trying to access it? mydlink Lite app or your mobile browser?