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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DLINK CAM CONNECTED BUT CANT DO LIVE VIEW.  (Read 1810 times)


  • Level 3 Member
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  • Posts: 303
« on: June 25, 2017, 12:49:31 AM »

Any idea what would cause 942Lís (but not higher models such as the 5 series) to remain connected (i.e., no red X in the mydlink app and mydlink website) and continue to send out motion detection pics by email but not permit remote access? A reboot solves the problem. This seems to occur after a few weeks. IMO itís not a weak WIFI link issue as the cam can be close to the router. Also a cam can be far from the router and still send out emails.
Please, I have the latest firmware installed and no Iím not gonna call local DLINK.  IF you are a DLINK proxy answer the question here or say you donít know. Fronting anything else only makes the process more frustrating and you lose more credibility.  If you ae a customer, I appreciate any answers as well.
Thanks in advance.
"That's laughable...."  Impress me. Need COMPETENT help.