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Author Topic: iOS update to 10.3 breaks app  (Read 6063 times)

DaDr00

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iOS update to 10.3 breaks app
« on: March 28, 2017, 07:38:22 AM »

DLink Lite app is crashing when trying to access the cameras.  My wife has the previous version iOS and now it's having issues for her too.  Could it be the carrier settings again (T-Mobile)?

I deleted the app, rebooted my iPhone 6 and reinstalled/logged in again.  Still experiencing the same problems.  I have not been able to troubleshoot my wife's phone yet.

 :(
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FurryNutz

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Re: iOS update to 10.3 breaks app
« Reply #1 on: March 28, 2017, 08:00:51 AM »

Possibly that iOS 10.3 isn't supported as of yet.

Prior version should be working.

I'll ask and see if there is any known issues with 10.3
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DaDr00

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Re: iOS update to 10.3 breaks app
« Reply #2 on: March 28, 2017, 08:33:27 AM »

Possibly that iOS 10.3 isn't supported as of yet.

Prior version should be working.

I'll ask and see if there is any known issues with 10.3

Thanks for responding quickly.

My wife's iPhone 6 on iOS 10.2.1 is working now.
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FurryNutz

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Re: iOS update to 10.3 breaks app
« Reply #3 on: March 28, 2017, 08:38:09 AM »

Ok. I see the update on my 6sP as well. I'm on 10.2. Gonna hold off until I hear back from D-Link first I think.

Other than the MDL apps not working...how is 10.3 from your perspective?  ???
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DaDr00

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Re: iOS update to 10.3 breaks app
« Reply #4 on: March 28, 2017, 09:02:43 AM »

Ok. I see the update on my 6sP as well. I'm on 10.2. Gonna hold off until I hear back from D-Link first I think.

Other than the MDL apps not working...how is 10.3 from your perspective?  ???

They quickened some of the animations making it seem "snappier", and the new file system freed up about a good 1.8GB!
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FurryNutz

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Re: iOS update to 10.3 breaks app
« Reply #5 on: March 28, 2017, 09:09:43 AM »

Kewl. May load it up. Will see if I get some info from D-Link. I presume that they are already aware and hopefully working on it.  ::)
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GreenBay42

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Re: iOS update to 10.3 breaks app
« Reply #6 on: March 28, 2017, 02:03:48 PM »

DaDr00,
Does it only crash when remotely viewing video? Does local work OK?
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DaDr00

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Re: iOS update to 10.3 breaks app
« Reply #7 on: March 28, 2017, 02:15:01 PM »

DaDr00,
Does it only crash when remotely viewing video? Does local work OK?

I will have to test at home - but currently it is remotely viewing on LTE (T-Mobile).  I will be able to test a wireless network later this afternoon.
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DaDr00

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Re: iOS update to 10.3 breaks app
« Reply #8 on: March 28, 2017, 03:38:26 PM »

DaDr00,
Does it only crash when remotely viewing video? Does local work OK?

Looking at the cameras remote on WiFi works.
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GreenBay42

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Re: iOS update to 10.3 breaks app
« Reply #9 on: March 28, 2017, 04:37:20 PM »

This has been sent to the D-Link techs for testing.

What cameras do you have and what version firmware are on the cameras? (Techs will need this info)
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DaDr00

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Re: iOS update to 10.3 breaks app
« Reply #10 on: March 28, 2017, 05:08:37 PM »

This has been sent to the D-Link techs for testing.

What cameras do you have and what version firmware are on the cameras? (Techs will need this info)

DCS-942L - v1.27-5809
DCS-932LB1 - v2.14
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a714gomez

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Re: iOS update to 10.3 breaks app
« Reply #11 on: March 28, 2017, 05:09:22 PM »

Hey daDr00,
Just updated my iphone on Tmobile as well and am having some problems connecting to one of the cameras I use, through the remote access.

Upon first updating to 10.3 I started up the My Dlink Lite app and went to view through remote, picked the camera and the screen turned completely black and sent me back to my phones home screen.
Then I tried to view another camera I use through MDL remote view and it was working.

Powered my phone off and on, now it just loops the loading icon and times out on remote view through MDL and I cant view either of the cameras through remote now. :o

We're Putting out a report to HQ currently.  I'm gonna mess around with it more tomorrow and see if its behaving the same.



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FurryNutz

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Re: iOS update to 10.3 breaks app
« Reply #12 on: March 28, 2017, 07:21:13 PM »

Thank you for the additional info. Let me know if I can be of any help as well. I haven't updated to 10.3 as of yet. I can if needed.
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DaDr00

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Re: iOS update to 10.3 breaks app
« Reply #13 on: March 30, 2017, 12:09:18 PM »

Just bumping this thread.  I'm still having the same issue.
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FurryNutz

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Re: iOS update to 10.3 breaks app
« Reply #14 on: March 30, 2017, 12:15:50 PM »

I presume they are still reviewing it. I haven't heard anything as of yet. Not sure if I should update or not. I'm holding off for now.

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