• August 13, 2020, 11:13:25 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: No HDD in slot 1. HDD plugged into slot 2  (Read 1744 times)

BAMoh

  • Level 3 Member
  • ***
  • Posts: 303
No HDD in slot 1. HDD plugged into slot 2
« on: September 21, 2016, 11:25:15 AM »
Situation:

No HDD in slot 1. HDD plugged into slot 2 and recording properly but not yet filled.
Plug empty HDD into slot 1, DNR buzzes wildly and reads from HDD slot 1 and ignores HDD slot 2.

The firmware is not "smart" enough to continue writing to HDD slot 2 before using HDD slot 1.

Please fix this problem.  DLINK can do their own testing if they desire to. Customer reports problems and not responsible to prove existence when already experienced and as a courtesy relayed to DLINK via DLINK proxy board.
Logged
"That's laughable...."  Impress me. Need COMPETENT help.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49062
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: No HDD in slot 1. HDD plugged into slot 2
« Reply #1 on: September 21, 2016, 11:29:22 AM »
What happens if you unplug the DNR then plug in HDD to slot 1 then plug in the DNR?
And do these USB drives have there own power adapter?

What happens if you plug in a drive to slot 2 while slot 1 is already connected.
« Last Edit: September 21, 2016, 11:37:56 AM by FurryNutz »
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Kakashi::.

  • Level 3 Member
  • ***
  • Posts: 270
Re: No HDD in slot 1. HDD plugged into slot 2
« Reply #2 on: September 21, 2016, 12:16:29 PM »

Thanks for your report!

We'll have D-Link do their job...  ;)


Quote from: BAMoh on September 21, 2016, 11:25:15 AM
Situation:

No HDD in slot 1. HDD plugged into slot 2 and recording properly but not yet filled.
Plug empty HDD into slot 1, DNR buzzes wildly and reads from HDD slot 1 and ignores HDD slot 2.

The firmware is not "smart" enough to continue writing to HDD slot 2 before using HDD slot 1.

Please fix this problem.  DLINK can do their own testing if they desire to. Customer reports problems and not responsible to prove existence when already experienced and as a courtesy relayed to DLINK via DLINK proxy board.


Logged

BAMoh

  • Level 3 Member
  • ***
  • Posts: 303
Re: No HDD in slot 1. HDD plugged into slot 2
« Reply #3 on: September 21, 2016, 03:05:09 PM »
Fuzz I dont have time to do any testing.

What I did notice later unfortunately is the procedure took HDD slot 2 and the drive connected to it off record mode. So I missed several hours of recording. When I noticed it I plugged it into HDD slot 1 and it functions. DLINK should really fix this or warn people in their manual. HDD2 is more or less a secondary slot. If you have HDDs in slot 1 and 2, and slot 1s HDD fills it will record on slot 2's HDD. You can unplug HDD 1 and it will be fine. But dont mess with HDD slot 1 until HDD2 is full.
Logged
"That's laughable...."  Impress me. Need COMPETENT help.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49062
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: No HDD in slot 1. HDD plugged into slot 2
« Reply #4 on: September 22, 2016, 06:33:37 AM »
Thanks for your report!

We'll have D-Link do their job...  ::)
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!