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Author Topic: Protective plastic covering on antenna crumbling  (Read 1733 times)

B-man

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Protective plastic covering on antenna crumbling
« on: November 20, 2015, 05:53:13 PM »

I removed a DCS-2330L camera which I installed on 5/17/2014. As I removed the camera the plastic covering for the antenna  crumbled in my hand. For a outdoor camera this seems hard to understand. I called the help desk and the person I spoke with had never heard of this problem.
Has anyone else had this problem and were they able to make repairs.
Thank you for any suggestions you have!
B-man
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FurryNutz

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Re: Protective plastic covering on antenna crumbling
« Reply #1 on: November 21, 2015, 12:59:52 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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B-man

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Re: Protective plastic covering on antenna crumbling
« Reply #2 on: December 01, 2015, 05:48:41 PM »

Since I seem to be the only one who has had trouble with my antenna on the DCS-2330l. I have told the help group to remove my case number. I was just looking for help in repairing the problem. My repair was to use heat shrink tubing and a small wire nut to close the end. The signal strength did not suffer by the change in the antenna covering.
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FurryNutz

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Re: Protective plastic covering on antenna crumbling
« Reply #3 on: December 01, 2015, 08:16:17 PM »

Glad you found a work around B-Man. Sorry yours degraded like that. Not sure why. Thanks for sharing your work around.
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rvogan

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Re: Protective plastic covering on antenna crumbling
« Reply #4 on: November 16, 2017, 07:01:42 AM »

I am also having this problem. It doesn't look like the antenna is replaceable.  Was this just part of a bad batch or will my other 2330ls fail too?  What's a more reliable replacement?
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FurryNutz

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Re: Protective plastic covering on antenna crumbling
« Reply #5 on: November 16, 2017, 09:36:06 AM »

You might contact D-Link support and ask...

Try the work around solution given by B-Man.

I am also having this problem. It doesn't look like the antenna is replaceable.  Was this just part of a bad batch or will my other 2330ls fail too?  What's a more reliable replacement?
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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