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D-Link IP Cameras for Home => DCS-2330L => Topic started by: B-man on November 20, 2015, 05:53:13 PM

Title: Protective plastic covering on antenna crumbling
Post by: B-man on November 20, 2015, 05:53:13 PM
I removed a DCS-2330L camera which I installed on 5/17/2014. As I removed the camera the plastic covering for the antenna  crumbled in my hand. For a outdoor camera this seems hard to understand. I called the help desk and the person I spoke with had never heard of this problem.
Has anyone else had this problem and were they able to make repairs.
Thank you for any suggestions you have!
B-man
Title: Re: Protective plastic covering on antenna crumbling
Post by: FurryNutz on November 21, 2015, 12:59:52 PM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: Protective plastic covering on antenna crumbling
Post by: B-man on December 01, 2015, 05:48:41 PM
Since I seem to be the only one who has had trouble with my antenna on the DCS-2330l. I have told the help group to remove my case number. I was just looking for help in repairing the problem. My repair was to use heat shrink tubing and a small wire nut to close the end. The signal strength did not suffer by the change in the antenna covering.
Title: Re: Protective plastic covering on antenna crumbling
Post by: FurryNutz on December 01, 2015, 08:16:17 PM
Glad you found a work around B-Man. Sorry yours degraded like that. Not sure why. Thanks for sharing your work around.
Title: Re: Protective plastic covering on antenna crumbling
Post by: rvogan on November 16, 2017, 07:01:42 AM
I am also having this problem. It doesn't look like the antenna is replaceable.  Was this just part of a bad batch or will my other 2330ls fail too?  What's a more reliable replacement?
Title: Re: Protective plastic covering on antenna crumbling
Post by: FurryNutz on November 16, 2017, 09:36:06 AM
You might contact D-Link support and ask...

Try the work around solution given by B-Man.

I am also having this problem. It doesn't look like the antenna is replaceable.  Was this just part of a bad batch or will my other 2330ls fail too?  What's a more reliable replacement?