• September 23, 2019, 05:05:25 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Cannot connect to WiFI  (Read 3555 times)

pbj88

  • Level 1 Member
  • *
  • Posts: 1
Cannot connect to WiFI
« on: August 19, 2015, 05:48:42 PM »

I have hardware version a1 and firmware 1.08.  I have had the router for 2 days and upgraded the firmware to 1.08 from 1.03 since wireless devices(all 2.4ghz) cannot connect to the router.  I use smart connect and ssid is broadcasting but devices cannot connect.  I thought 1.08 was to fix the problem?
Logged

dmon65

  • Level 1 Member
  • *
  • Posts: 8
Re: Cannot connect to WiFI
« Reply #1 on: August 20, 2015, 01:55:34 AM »

I had exactly the same issue after upgrading to 1.08.  I turned off Smart Connect and nothing in my whole home would connect to any of the bands via WiFi. Had to roll back to the last update of 1.07 to restore good connectivity.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47763
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cannot connect to WiFI
« Reply #2 on: August 20, 2015, 07:44:32 AM »

ink>Welcome!

  • What region are you located?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What wireless devices do you have connected?
  • For routers with Smart Connect Technology , try disabling this feature and test. Under Wireless.


I have hardware version a1 and firmware 1.08.  I have had the router for 2 days and upgraded the firmware to 1.08 from 1.03 since wireless devices(all 2.4ghz) cannot connect to the router.  I use smart connect and ssid is broadcasting but devices cannot connect.  I thought 1.08 was to fix the problem?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47763
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cannot connect to WiFI
« Reply #3 on: August 20, 2015, 07:48:07 AM »

  • What wireless devices do you have connected?

What wireless modes where you using on v1.08 when SC was disabled?

v1.08 has been working for me other then the problem of seeing lower speed test rates while using it. I regressed back to v1.06 and tested speeds again and they were to spec on my iPhone 6P. I'm missing about 20Mb on later FW versions.

I had exactly the same issue after upgrading to 1.08.  I turned off Smart Connect and nothing in my whole home would connect to any of the bands via WiFi. Had to roll back to the last update of 1.07 to restore good connectivity.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

dmon65

  • Level 1 Member
  • *
  • Posts: 8
Re: Cannot connect to WiFI
« Reply #4 on: August 20, 2015, 04:47:53 PM »

  • What wireless devices do you have connected?

3 PC laptops running Windows 8.1 and 10
Two Roku 3s
Two Harmony romote hubs
2 android and 2 windows phones
Mutiple xbox 360s, PS3 and other hand held systems.


What wireless modes where you using on v1.08 when SC was disabled?

B,G and N on the 2.4
A/N/AC on both 5Ghz
Killed A on the 5 and B on the 2.4 to check. Nogo.

All devices SEE the router, they just communicate to be granted access.  Like a bogus password is being passed, but I reset the password on both ends witrh no change.


v1.08 has been working for me other then the problem of seeing lower speed test rates while using it. I regressed back to v1.06 and tested speeds again and they were to spec on my iPhone 6P. I'm missing about 20Mb on later FW versions.

I had exactly the same issue after upgrading to 1.08.  I turned off Smart Connect and nothing in my whole home would connect to any of the bands via WiFi. Had to roll back to the last update of 1.07 to restore good connectivity.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47763
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cannot connect to WiFI
« Reply #5 on: August 21, 2015, 11:35:27 AM »

Keep v1.07 for now. D-Link has been made aware of the issues seen on v1.08.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

dmon65

  • Level 1 Member
  • *
  • Posts: 8
Re: Cannot connect to WiFI
« Reply #6 on: September 20, 2015, 08:37:43 PM »

Performing a hard reset (button in the back held for approximately 10 seconds, or until the power light changed colors) allowed me to successfully update to 1.08.B03.  Hard reset, flash, hard reset again and all devices are communicating properly.

For some reason the reset from the menu did not seem to clear the former settings well enough for a good flash to take.  Hope this helps someone.

D.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47763
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Cannot connect to WiFI (RESOLVED)
« Reply #7 on: September 21, 2015, 07:23:26 AM »

Glad you got it working. Thanks for sharing your feed back.

Enjoy.
Performing a hard reset (button in the back held for approximately 10 seconds, or until the power light changed colors) allowed me to successfully update to 1.08.B03.  Hard reset, flash, hard reset again and all devices are communicating properly.

For some reason the reset from the menu did not seem to clear the former settings well enough for a good flash to take.  Hope this helps someone.

D.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting