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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DCS-930 not showing in mydlink  (Read 1118 times)


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DCS-930 not showing in mydlink
« on: August 06, 2015, 10:06:46 AM »

Hello, I have a DCS-930L that will not show up in mydlink.com. I reset the camera, and ran the install wizard again, and everything worked fine. I could see the video images from the camera when I got to the last step of the install. However, when I go to mydlink, the camera doesn't show up in the list of camera.  I see all my other cameras, but not this one. It was a camera that I was having problems with, so that's why I reset it. Any suggestions? 


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Re: DCS-930 not showing in mydlink
« Reply #1 on: August 06, 2015, 12:45:53 PM »


  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
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