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Author Topic: DCS930L all lights on and not responding  (Read 7316 times)

hamid1

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DCS930L all lights on and not responding
« on: January 27, 2015, 01:50:49 PM »

as i said in the subject, red and blue lights solid on and the cam is not repondig reset do not work , no router change the cam was working and suddenly goes like this
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FurryNutz

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Re: DCS930L all lights on and not responding
« Reply #1 on: January 27, 2015, 01:53:20 PM »

What region are you located?

What mfr and model # router do you have?

Unplug the power from the camera for 30 seconds then back on do anything?

Try  factory reset on the camera then LAN wired connect the camera to the router and check router to see if it handed out a DHCP IP address to the camera.
Try to access this new IP address for camera from a wired LAN PC.
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hamid1

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Re: DCS930L all lights on and not responding
« Reply #2 on: January 30, 2015, 12:45:22 PM »

reset not working
wired connection do nothing cable ok
was warking with the same router no changes at all
camera does not connect to network  can't access it even through ip
leaved it unplugged for more than 24hours ... nothing 
it is like freezed unrespondig not resetable

any ideas ???
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JavaLawyer

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Re: DCS930L all lights on and not responding
« Reply #3 on: January 30, 2015, 12:51:07 PM »

reset not working
wired connection do nothing cable ok
was warking with the same router no changes at all
camera does not connect to network  can't access it even through ip
leaved it unplugged for more than 24hours ... nothing 
it is like freezed unrespondig not resetable

any ideas ???

Did you try using this factory reset procedure:
DCS Network Cameras - Factory Reset Procedure
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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hamid1

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Re: DCS930L all lights on and not responding
« Reply #4 on: February 01, 2015, 05:50:28 AM »

yes
not working
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JavaLawyer

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Re: DCS930L all lights on and not responding
« Reply #5 on: February 01, 2015, 10:07:13 AM »

How old is the DCS-930L? Did the camera ever work?
You may be looking at a defective unit.
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hamid1

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Re: DCS930L all lights on and not responding
« Reply #6 on: February 09, 2015, 02:01:41 AM »

the cam was working for months
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JavaLawyer

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Re: DCS930L all lights on and not responding
« Reply #7 on: February 09, 2015, 04:38:44 AM »

Is the DCS-930L less than a year old?
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hamid1

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Re: DCS930L all lights on and not responding
« Reply #8 on: February 10, 2015, 01:14:59 AM »

yes
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JavaLawyer

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Re: DCS930L all lights on and not responding
« Reply #9 on: February 10, 2015, 05:37:56 AM »

Were you performing a firmware upgrade before this issue started?
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hamid1

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Re: DCS930L all lights on and not responding
« Reply #10 on: February 10, 2015, 12:18:35 PM »

no it was working normaly
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JavaLawyer

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Re: DCS930L all lights on and not responding
« Reply #11 on: February 10, 2015, 12:25:28 PM »

This is a shot in the dark, but take a look at this thread: http://forums.dlink.com/index.php?topic=58958.0  :-\
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There's no such thing as too many backups FFC

JavaLawyer

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Re: DCS930L all lights on and not responding
« Reply #12 on: February 11, 2015, 11:14:31 AM »

Since you've seemingly exhausted all other options, here's one last procedure to try that may provide some relief:

Download Firmware

Establish a static IP address on your PC

  • Connect the camera directly to a PC Ethernet port
  • Windows 7 - Navigate to Start > Control Panel > Network and Sharing Center > Change Adapter Settings
  • Right-Click Local Area Connection and select Properties
  • Highlight Internet Protocol Version 4 and select Properties
  • Select the  Use the following IP address radio button
  • In the IP address field enter 192.168.0.55
  • In the Subnet mask field enter 255.255.255.0
  • In the Default gateway field enter 192.168.0.20
  • Press OK

Access Camera

  • Using an Internet browser on the PC, enter the following address: http://192.168.0.20
  • If the camera prompts for a username and password, enter Username: admin; Password: [Leave field blank]
  • Navigate to MAINTENANCE > Firmware Upgrade and upload the firmware file previously saved to the PC desktop

PLEASE POST BACK AND LET US KNOW IF THIS WORKS!!!
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

hamid1

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Re: DCS930L all lights on and not responding
« Reply #13 on: February 12, 2015, 02:30:51 AM »

i tried this but it does not work, do you think i have to use An Ethernet crossover cable  ?
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FurryNutz

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Re: DCS930L all lights on and not responding
« Reply #14 on: February 12, 2015, 06:53:04 AM »

Just curious, do you have to do anything besides turning on the camera to get the camera into any other mode of operation? I know routers can get into recovery mode however you have to hold the reset button during power ON till the power LED blinks. Not sure if Cameras have any process for this. Just wondering.  ???

Since you've seemingly exhausted all other options, here's one last procedure to try that may provide some relief:

Download Firmware

Establish a static IP address on your PC

  • Connect the camera directly to a PC Ethernet port
  • Windows 7 - Navigate to Start > Control Panel > Network and Sharing Center > Change Adapter Settings
  • Right-Click Local Area Connection and select Properties
  • Highlight Internet Protocol Version 4 and select Properties
  • Select the  Use the following IP address radio button
  • In the IP address field enter 192.168.0.55
  • In the Subnet mask field enter 255.255.255.0
  • In the Default gateway field enter 192.168.0.20
  • Press OK

Access Camera

  • Using an Internet browser on the PC, enter the following address: http://192.168.0.20
  • If the camera prompts for a username and password, enter Username: admin; Password: [Leave field blank]
  • Navigate to MAINTENANCE > Firmware Upgrade and upload the firmware file previously saved to the PC desktop

PLEASE POST BACK AND LET US KNOW IF THIS WORKS!!!
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting
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