• October 14, 2019, 03:25:34 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: 1 2 [3] 4 5 ... 11

Author Topic: Suddenly cannot view live camera feeds on Chrome or Firefox after Java Update  (Read 82631 times)

majweenie

  • Level 1 Member
  • *
  • Posts: 1

Same here, BUT I can access/view using MyD-Link with IE 11.01.15, but not with Chrome. This  happened after new Java 8 on ALL my 5 of my cameras: I have: 2- DCS 932-ls, 1 DCS931, 1 DCS933, 1 DCS 5010L. Old versions of Java were removed when new 8 was installed. 
Logged

stefanor

  • Level 1 Member
  • *
  • Posts: 10

https://www.dropbox.com/s/89urqtarzmw72qd/Screenshot%202015-01-23%2013.41.26.png?dl=0


"Riprova" mean retry in English...
« Last Edit: January 23, 2015, 04:48:18 AM by stefanor »
Logged

stefanor

  • Level 1 Member
  • *
  • Posts: 10

now on mydlink page pop up this:


Notice: Scheduled Maintenance

2015/01/23 18:00

In order to provide you with better service, the mydlink portal will undergo scheduled maintenance on January 28 from 23:00PM to 5:00AM (UTC-7). The mydlink portal and mydlink apps may be temporarily unavailable during this period. Should you require immediate assistance, please do not hesitate to contact D-Link Technical Support. We apologize for any inconvenience.

 
Don't show this news next time



well.....
Logged

RickALO

  • Level 2 Member
  • **
  • Posts: 61

This message is now showing when I go to mydlink.com to log in...

Notice: Scheduled Maintenance
2015/01/23 18:00

In order to provide you with better service, the mydlink portal will undergo scheduled maintenance on January 28 from 23:00PM to 5:00AM (UTC-7). The mydlink portal and mydlink apps may be temporarily unavailable during this period. Should you require immediate assistance, please do not hesitate to contact D-Link Technical Support. We apologize for any inconvenience.


Don't show this news next time
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47834
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Yes. Lets see after then if any of your camera connections will work. Please be patient.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

RyoS

  • Level 2 Member
  • **
  • Posts: 29

Greetings D-Linkers,

We are aware of the recent updates with Java and are actively investigating the issues with viewing footage using the mydlink portal with some of our cameras. At this time, to continue to view footage we recommend not to update to Java 8 until more information becomes available.

While we are actively investigating, at this time we do have a work around. If you are seeing an issue after updating to Java 8 update 31, two files need to be adjusted. Please follow the steps below.


PC File 1:
1)   Go to the following java library security file.  C:\Program Files (x86)\Java\jre1.8.0_31\lib\security\java.security <32 bit location shown>
2)   Open the java.security file by right clicking the file, and open with Notepad.  The file should now be editable in clear text.
3)   Scroll down or Page Down to the last line and comment it out by adding a
# sign at the front of the line.
        jdk.tls.disabledAlgorithms=SSLv3    <this is the last line of the java file>
     # jdk.tls.disabledAlgorithms=SSLv3    <add the # sign to the front of it to make the line inactive>
4)   Save the java file.

PC File 2:
1)   In Windows explorer, go to the following file under
C:\Users\<current user name>\AppData\LocalLow\Sun\Java\Deployment\deployment
     a.   Start by using explorer.  Go to C:\Users and select the user’s name. Replace <current user> with the name of the customer’s login.
     b.   The next portion may be hidden and needs to be manually added \Appdata\LocalLow\Sun\Java\Deployment. So the full path should be C:\Users\<current user name>\AppData\LocalLow\Sun\Java\Deployment\deployment.properties
     c.   Open the deployment.properties file by right clicking the file and open with Notepad.  The file should now be editable in clear text.
     d.   On the bottom line of the deployment.properties file add the following line.

           deployment.security.SSLv3=true <add this line to the bottom of the file>
     e.   Save the deployment.properties file.
2)   Save your work, close all browsers, restart Chrome or Firefox.
3)   Go to mydlink.com Login, select your camera, test your live footage.



Mac OS users:
1.   Run Terminal. Go to upper right corner and in the search icon type Terminal.  This will open your terminal window.
2.   Go to the Java security folder:
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/security/
2.   Run “sudo vi java.security
3.   Scroll down or Page Down to the last line and comment it out by adding a # sign at the front of the line.
        jdk.tls.disabledAlgorithms=SSLv3    <this is the last line of the java file>
      # jdk.tls.disabledAlgorithms=SSLv3    <add the # sign to the front of it to make the line inactive>
5.   Save the Java file. To save the file enter “: wq!
6.   (Optional) You may tail the file to verify that the above entry was saved. Run “tail java.security”  This will show you the end of the file for visual verification.
7.   Go to the Java deployment folder. Using jdoe as an example, customer will need to change it to their login name:
    /Users/jdoe/Library/Application Support/Oracle/Java/Deployment
8.   Run “sudo vi deployment.properties
9.   On the bottom line of the deployment.properties file add the following line.
         deployment.security.SSLv3=true <add this line to the bottom of the file>
11.   Save the deployment file. To save the file enter “: wq!
12.   (Optional) You may tail the file to verify that the above entry was saved. Run “tail deployment.properties”  This will show you the end of the file for visual verification.
13.   Save your work, close all browsers, restart Chrome, Firefox, or Safari.
14.   Go to mydlink.com Login, test your live footage.


<edited for clarity>
« Last Edit: January 23, 2015, 06:36:07 PM by RyoS »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47834
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Thank you RyoS.  ;)

Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

RyoS

  • Level 2 Member
  • **
  • Posts: 29

We are aware that users are not able to connect to their cameras after they have updated Java to Java 8 update 31. The cameras affected include:
•DCS-930L
•DCS-932L
•DCS-931L
•DCS-933L
•DCS-5009L
•DCS-5010L
•DCS-5020L
•DCS-6045L
•DCS-700L
•DCS-800L
•DCS-850L

Java 8 update 31 disable SSLv3 by default, which is necessary for mydlink portal to connect to these cameras if you are using Chrome/Firefox/Safari. We are working on a fix to resolve this issue and will release it soon. Meanwhile, please use the work around method posted above or mydlink Lite on mobile devices as it is not affected by this issue. Sorry for the inconvenience.​
« Last Edit: January 23, 2015, 01:36:23 PM by RyoS »
Logged

stefanor

  • Level 1 Member
  • *
  • Posts: 10

 ;D ;D ;D ;D ;D ;D
thank RyoS
now working good!!!
Logged

RickALO

  • Level 2 Member
  • **
  • Posts: 61

as of 4:45am (CST) on Jan./ 24th, I am stull unable to access the cameras
Logged

Juneau

  • Level 1 Member
  • *
  • Posts: 7

The workaround works for me.  Thanks!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47834
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Java 8 Update: User unable to see Live View
2015/01/27 12:00

Users should wait to update to Java 8. Java 8 will block the display of the Live View on the mydlink web portal. Affected cameras:
•DCS-930L  •DCS-931L  •DCS-932L  •DCS-933L
•DCS-5009L  •DCS-5010L  •DCS-5020L  •DCS-6045L
•DCS-700L  •DCS-800L  •DCS-850L

Please use mydlink Lite mobile app or Internet Explorer to view camera feeds. For users of Chrome/Firefox/Safari, we are working on a fix to resolve issue quickly.​
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

RickALO

  • Level 2 Member
  • **
  • Posts: 61

Just updated firmware on cams, and everything is good to go, viewing on Chrome... thanks for your help thru this!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47834
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Glad it's working. Enjoy.  ;)

Just updated firmware on cams, and everything is good to go, viewing on Chrome... thanks for your help thru this!
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Rimshot

  • Level 2 Member
  • **
  • Posts: 29

I'm still getting the blue "retry" popup after implementing the Mac OS instructions from RyoS.  I'm running Safari on Mavericks - latest revs on both.  I have a 933L and 5020L with the latest firmware on both.   I get the "retry" popup no matter if I've selected Live View or the Settings tab.  I am not running any Safari security extensions (ex. Ghostery) and I have https://www.mydlink.com in the Java Control Panel Exception list (8, update 31).   Safari worked fine before.  Any ideas on how to debug further or fix ?    Not having access to Settings also prevents the ability modify or change my camera config (ex.  set views on 5020L)   thanks

Tim
Logged
Pages: 1 2 [3] 4 5 ... 11