• December 10, 2019, 03:36:42 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Wifi Dropouts  (Read 1689 times)

winchesterstoke

  • Level 2 Member
  • **
  • Posts: 27
Wifi Dropouts
« on: January 11, 2015, 03:43:02 AM »

Hi, I've been struggling for a while with streaming video from my two NAS's (DNS320 and DNS320L) over wifi - I get buffering and sometimes the videos just drop out.

Following some testing over the weekend - where I used cable rather wifi - and the problems seemed to go away. Looking at inssider at my wifi signal:



Does that look to be a reasonable wifi signal - or is there a problem with the dropouts that can be causing the problems playing video?

Thanks!
« Last Edit: January 11, 2015, 05:23:51 AM by winchesterstoke »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47973
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Wifi Dropouts
« Reply #1 on: January 11, 2015, 09:11:50 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Are you on 2.4Ghz or 5Ghz when streaming?
Are the NAS LAN wired?
What device are you using when connected WiFi when streaming?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
Checking or additional NAT or WiFi on ISP modem is all...

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • Ensure any devices with WiFi adapter drivers are updated.
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many? Use v3, its free.
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47973
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Wifi Dropouts
« Reply #2 on: January 23, 2015, 09:45:30 AM »

Any status on this?  ???

Hi, I've been struggling for a while with streaming video from my two NAS's (DNS320 and DNS320L) over wifi - I get buffering and sometimes the videos just drop out.

Following some testing over the weekend - where I used cable rather wifi - and the problems seemed to go away. Looking at inssider at my wifi signal:



Does that look to be a reasonable wifi signal - or is there a problem with the dropouts that can be causing the problems playing video?

Thanks!
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting