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Author Topic: Horrible Quality with nightvision  (Read 12181 times)

mustangchris04

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Horrible Quality with nightvision
« on: March 05, 2014, 08:50:23 PM »

Hello,

I just purchased two DCS-2210 cameras. I am running them via PoE. One of them in the garage, the other inside my house. I am looking to purchase several outdoor cameras, but am hesitant until this nightvision issue gets resolved. I currently have the Logitech Alert cameras and the nightvision is perfect.

Here is a screenshot of what the nightvision looks like on my camera. Both cameras, in different places have the same issue. There is a halo effect that circles the outside of the frame, almost like a fish eye.

http://screencast.com/t/CeHzKnSLX

Any suggestion on why this is occurring?
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #1 on: March 06, 2014, 05:20:20 AM »

When configuring the cameras for Night Mode did you set your IR Light to On or Sync with ICR? Try both options and see if one has an improved image over the other. Log into the web UI and navigate to ADVANCED > ICR and IR > IR LIGHT.

Please post back and let us know if this helps.
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #2 on: March 06, 2014, 05:40:27 AM »

Thanks for the reply. I tried each option and do not see a noticeable difference between the two options.
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #3 on: March 06, 2014, 05:46:44 AM »

I also noticed what appears to be a subtle ring around a daytime image you posted on another thread relating to the Justconnect+ image. I've never observed anything like that before. Did you try resetting the Image settings?

Also, did you upgrade to the latest firmware (v1.20 I believe).
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #4 on: March 06, 2014, 07:50:47 AM »

That ring on the image in the JustConnect post is actually when the camera is in nightvision. Once nightvision is off, the image is perfect. The firmware is v 1.2 on both cameras.

After resetting the image settings to default, the image did not improve.

Here is a screenshot during the day with my garage closed: http://screencast.com/t/IyuQDQXK
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #5 on: March 06, 2014, 07:56:06 AM »

That ring is something I haven't seen in other camera models. I've forwarded your images to my contact at D-Link. If I hear anything I'll let you know.
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RYAT3

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Re: Horrible Quality with nightvision
« Reply #6 on: March 06, 2014, 08:25:22 AM »

I've seen this on one or 2 of my 2230s.

Noticeable only in night vision mode.
It's like the filter is the issue when using the ir light.

Try flipping the filter a couple times.
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #7 on: March 09, 2014, 06:48:13 PM »

I've seen this on one or 2 of my 2230s.

Noticeable only in night vision mode.
It's like the filter is the issue when using the ir light.

Try flipping the filter a couple times.


What do you mean by flipping the filter?
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #8 on: March 09, 2014, 08:03:35 PM »

What do you mean by flipping the filter?

Flip between Day Mode and Night Mode several times.
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #9 on: March 10, 2014, 07:14:03 AM »

Thank you. I tried that several times but it didn't seem to fix the issue.
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #10 on: March 10, 2014, 07:44:02 AM »

Based on the image you provided, it looks like the camera is mounted in a large garage. Can you please point the camera to a closer wall and post day/night images for comparison that are better lit?  BTW how far away is the furthest wall of the garage from the camera?

I'd like to see some better images of that ring.  ???   :-\
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #11 on: March 10, 2014, 03:33:26 PM »

Based on the image you provided, it looks like the camera is mounted in a large garage. Can you please point the camera to a closer wall and post day/night images for comparison that are better lit?  BTW how far away is the furthest wall of the garage from the camera?

I'd like to see some better images of that ring.  ???   :-\

The garage is exactly 20x20 feet. Here is another image of the camera pointing down: http://screencast.com/t/LiEDFBhvWw

The furthest part you can see in this frame (my car tire) is under 12 feet away.

Here is the same shot with the nightvision on, and the garage light on: http://screencast.com/t/2KVawoPfs1
Here is the same shot with nightvision off, and garage light on: http://screencast.com/t/jihdKVoCZ5X
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #12 on: March 10, 2014, 03:57:02 PM »

This may be too simple a solution, but did you try cleaning the lens? A garage can get pretty dusty.
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #13 on: March 10, 2014, 04:15:05 PM »

This may be too simple a solution, but did you try cleaning the lens? A garage can get pretty dusty.

I purchased it brand new from NewEgg and installed it right from the box and immediately noticed this issue, nut just for the sake of it, it inspected the lens and it looked perfect, and even cleaned it again but that didn't help.
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #14 on: March 10, 2014, 04:20:45 PM »

Also, no matter how I place the camera or move it around, the halo stays in the exact same position, so it doesn't seem to be a reflection.
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