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Author Topic: Horrible Quality with nightvision  (Read 12182 times)

mustangchris04

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Re: Horrible Quality with nightvision
« Reply #15 on: March 10, 2014, 04:23:26 PM »

Here is a screenshot of the cameras mode set to "day" and the IR light set to "off"

http://screencast.com/t/iQhVcmcrBN

here is the same scenario, but with the garage lights on: http://screencast.com/t/ZkgNaIQTBx
You can see around the edge especially on the right side, a lot of color distortion.

It must be an issue with the IR light control because the halo only appears when it is on.
« Last Edit: March 10, 2014, 04:25:49 PM by mustangchris04 »
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #16 on: March 10, 2014, 05:34:11 PM »

Thanks again. I'll forward these links as well.  :-\
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #17 on: March 10, 2014, 08:01:58 PM »

Thank you for your assistance. Do you think we will hear back within 2 weeks? I believe I have 14 days to return any defective products to NewEgg.
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #18 on: March 11, 2014, 05:01:39 AM »

Both cameras, in different places have the same issue. There is a halo effect that circles the outside of the frame, almost like a fish eye.

Can you provide one image with that halo effect from your second DCS-2210?


Thank you for your assistance. Do you think we will hear back within 2 weeks? I believe I have 14 days to return any defective products to NewEgg.

Unfortunately, I can't make any promises, but I'll mention that in my email.
« Last Edit: March 11, 2014, 05:19:12 AM by JavaLawyer »
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mustangchris04

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Re: Horrible Quality with nightvision
« Reply #19 on: March 11, 2014, 05:25:49 AM »

Here is the other camera inside my house: http://screencast.com/t/eGsSVMVXPha

Yesterday I swapped the garage camera with the inside camera to see what would happen and both cameras still experienced the same issue.
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JavaLawyer

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Re: Horrible Quality with nightvision
« Reply #20 on: March 11, 2014, 05:32:05 AM »

Here is the other camera inside my house: http://screencast.com/t/eGsSVMVXPha

Yesterday I swapped the garage camera with the inside camera to see what would happen and both cameras still experienced the same issue.

Thanks. . . I amended my email to include the new image.
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RYAT3

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Re: Horrible Quality with nightvision
« Reply #21 on: July 30, 2014, 02:07:41 PM »

Also, no matter how I place the camera or move it around, the halo stays in the exact same position, so it doesn't seem to be a reflection.

I've seen that too on a 2230 I have.
Put the camera image quality in low noise.
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belvedere

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Re: Horrible Quality with nightvision
« Reply #22 on: July 30, 2014, 08:38:35 PM »

Are there any LEDs illuminated on the camera?  Maybe they're reflecting inside the housing and onto the sensor assembly.  The LEDs can be turned off for testing.

Or perhaps there is a gap between the IR cut filter and sensor that is allowing internal infrared (from hot components) to leak in.
« Last Edit: July 30, 2014, 08:44:30 PM by belvedere »
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RYAT3

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Re: Horrible Quality with nightvision
« Reply #23 on: August 01, 2014, 06:53:35 AM »

Interesting idea on the ir bleed. To me it almost looks like a mold or something on the filter.
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