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Author Topic: DSL-2770L wifi and firmware problem  (Read 22608 times)

pH7

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Re: DSL-2770L wifi and firmware problem
« Reply #15 on: May 09, 2014, 11:27:31 AM »

I never see the SSID anymore, in any client, no matter what the options are.
I have tried all possible combinations and also disabled security,wps.

It used to work before, the environment is the same. I believe it's hardware related, otherwise the firmware upgrade would have solved it.
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #16 on: May 09, 2014, 11:30:25 AM »

Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?

In some cases FW wont fix what the possible real problem is. Especially if it's environment interference. I do agree that there could be some issue at the HW level here.

Could you let us know the following?
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
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pH7

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Re: DSL-2770L wifi and firmware problem
« Reply #17 on: May 09, 2014, 11:48:20 AM »

Could you let us know the following?
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
No cordless phone at all.
As for other routers, yes the routers of my my neighbors (3).
I try use channels that are not occupied by any other ssid but it's all the same.
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #18 on: May 09, 2014, 12:13:06 PM »

Ok, just wanted to check. thank you for responding.

Keep us posted on the next modem you get.
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Vtester

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Re: DSL-2770L wifi and firmware problem
« Reply #19 on: July 14, 2014, 02:25:21 AM »

Try 1.03 eu, it fixed it for me. ftp://ftp.dlink.eu/Products/dsl/dsl-2770l/driver_software/DSL-2770L_fw_revA1_1.03_05202014_ITA.zip
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #20 on: July 14, 2014, 07:53:48 AM »

We hope by now that PH7 has fixed his issues.

Thank you for sharing the information.

Try 1.03 eu, it fixed it for me. ftp://ftp.dlink.eu/Products/dsl/dsl-2770l/driver_software/DSL-2770L_fw_revA1_1.03_05202014_ITA.zip
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #21 on: August 08, 2014, 10:15:30 AM »

Any status on this?  ???

Hi, this is a weird case.

I have a DSL-2770L router (bought in Spain). Worked fine for 3 months, 24/7.
Last week I had to switch it off. After switching on,  the wifi is no longer detected by any client.
In the Wireless Setup page everything is ok, the status reports that Wireless is enabled, the wifi led in the front is on.
But none of my wireless clients (laptop, two mobile phones, printer) can see my wifi access point anymore.
I'm an IT professional, I'm familiar with all the options in the wireless configuration.
I've tried everything, changing ssid, channel, transfer rate, network visibility, encryption method, disabled wps, reset router to factory defaults, running the setup program from the Windows CD. Nothing seems to work. Router says the wireless is on but it's not detected by any client, even from half meter distance.
All the other functions of the device work fine.
Any advice is welcomed.

Naturally I looked for a firmware update.
The device reports that firmware is EU_1.00 03202013

All the European web sites for the device, report that the latest firmware is from date 13/09/2013.
But their link to the ftp site is:
ftp://ftp.dlink.eu/Products/dsl/dsl-2770l/driver_software/DSL-2770L_fw_revA1_1-00_eu_en_20130320.zip
which points to the old 20/03/2013 dated firmware...
In the ftp site I can see that there is another firmware:
ftp://ftp.dlink.eu/Products/dsl/dsl-2770l/driver_software/DSL-2770L_fw_revA1_1.01_eu_10232013.zip

I tried to update the firmware using the image in the revA1_1.01_eu_10232013.zip file, but it failed.

I noticed that for Australia there is a more recent firmware.
Can I use the Australian firmware version with my EU device?
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avkdm

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Re: DSL-2770L wifi and firmware problem
« Reply #22 on: August 21, 2014, 03:25:53 AM »

We hope by now that PH7 has fixed his issues.

Thank you for sharing the information.



I just bought the exact same router and I have this issue as well.
No Wifi devices can see the router SSID.
I have tried everything as well, I am also an IT technician.

Does anyone know if this problem can be resolved?
I have the latest AU V1.08 firmware.
Trying EU 1.03 as we speak.
Version 1.03 did nothing to fix this. Pretty frustrating.
Not sure what to do next.
I note that I cannot downgrade to original firmware now AU 1.00, but can flash eu firmware
« Last Edit: August 21, 2014, 07:07:17 AM by avkdm »
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #23 on: August 21, 2014, 07:07:02 AM »

  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process

If you disable WiFi security temporarily, do any devices connect then? Re-enable after testing and set for WPA only and TPIK only and test.



I just bought the exact same router and I have this issue as well.
No Wifi devices can see the router SSID.
I have tried everything as well, I am also an IT technician.

Does anyone know if this problem can be resolved?
I have the latest AU V1.08 firmware.
Trying EU 1.03 as we speak.
Version 1.03 did nothing to fix this. Pretty frustrating.
Not sure what to do next.
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avkdm

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Re: DSL-2770L wifi and firmware problem
« Reply #24 on: August 21, 2014, 02:20:26 PM »

  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process

If you disable WiFi security temporarily, do any devices connect then? Re-enable after testing and set for WPA only and TPIK only and test.



I followed the FW Update advice that you sent me and it still does not transmit SSID.
I reset all settings to factory default twice as you suggested.
I still can not downgrade firmware that is available on the Australian website, but it will accept EU firmware.
I can not connect to it manually via my Ipad as well.
InSSIDer confirms that it does not transmit a signal either.As it is out of warranty can I replace the wireless card on this modem or are they hardwired to the board?
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #25 on: August 21, 2014, 05:49:55 PM »

I think your unit is bad. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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avkdm

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Re: DSL-2770L wifi and firmware problem
« Reply #26 on: August 22, 2014, 02:41:48 AM »

I think your unit is bad. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

I was able to RMA the router today. The guys at DLink sent me an RMA straight away when I told them my problem. The forums over at Whirlpool are full of people with similar issues. I have to say if they replace the router for me, I hope it doesn't happen again .Fellas with other devices that have been sent back suffer similar problems with their replacement.

http://forums.whirlpool.net.au/forum-replies.cfm?t=2133693&p=-1&#bottom
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #27 on: August 22, 2014, 06:48:16 AM »

Glad you were able to RMA the unit. You might refer other users to D-Link RMA service if they seem to have having the same problem.

Good Luck.

I was able to RMA the router today. The guys at DLink sent me an RMA straight away when I told them my problem. The forums over at Whirlpool are full of people with similar issues. I have to say if they replace the router for me, I hope it doesn't happen again .Fellas with other devices that have been sent back suffer similar problems with their replacement.

http://forums.whirlpool.net.au/forum-replies.cfm?t=2133693&p=-1&#bottom
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avkdm

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Re: DSL-2770L wifi and firmware problem
« Reply #28 on: August 22, 2014, 02:04:20 PM »

Glad you were able to RMA the unit. You might refer other users to D-Link RMA service if they seem to have having the same problem.

Good Luck.


Here's DLink in Australia's RMA service email.
rma@dlink.com.au

By the way I tried European firmware versions (Eu 1.03) on my router to get 3G working. Got it working with Virgin Broadband through the USB PORT. Not sure why this is disabled in Australian firmware versions.
When I re flashed to AU 1.08 and reloaded config file my modem still worked through USB which was a bonus.
Hope this info helps others.
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FurryNutz

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Re: DSL-2770L wifi and firmware problem
« Reply #29 on: August 24, 2014, 12:51:10 PM »

Maybe not supported in AU region. I don't know.

Keep us posted on the new modem when it comes in.

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