• August 18, 2019, 09:41:13 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off  (Read 9303 times)

Kantchi

  • Level 1 Member
  • *
  • Posts: 5

So as the topic says, I just got home from work and find that the wireless is all dead.

Every setting indicates that it's enabled, worked fine yesterday.

But still, wireless radio is off on both 2,4 GHz and 5GHz. I tried to have the router powerless for 30 min, nothing happened, still the same.

I did a factory reset, but still the same...

running Hardware version A1 and Firmware 1.00

Any idéas?

Best Regards
« Last Edit: August 18, 2012, 11:52:16 AM by Kantchi »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #1 on: August 19, 2012, 10:32:18 AM »

And you verified with other devices that the wireless was not ON and not running for them as well?
Haven' set up any wireless schedules have you? Nobody else has access to the routers web page?

Only thing you might try is doing a factory reset, update FW and factory reset once more. Run thru the set up wizard on the router and see if you can get the wireless back.

Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?

If after all this, I presume this router needs to be RMAd to DLink for repairs.
Keep us posted.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kantchi

  • Level 1 Member
  • *
  • Posts: 5
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #2 on: August 19, 2012, 01:29:16 PM »

Hey!

Tried with several other wireless units, none can find any wireless, I do have about 3-5 other wifi networks in the building, but they're all on 2.4GHz.. So nothing that's disturbing, I had mine also on Channel 6.


Did as above tips, although no luck at all, still Wireless Radio Off...

I'll get a new 857 on wednesday @ work and send the current one down for service.

Seems weird tho, what can cause this? Is the internal antennas broken or? :/


Best regards!
« Last Edit: August 19, 2012, 01:31:46 PM by Kantchi »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #3 on: August 19, 2012, 01:30:42 PM »

Not sure, never seen this before. I presume the router was not dropped or mis-handled?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
Router on a good surge protector?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kantchi

  • Level 1 Member
  • *
  • Posts: 5
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #4 on: August 19, 2012, 01:33:12 PM »

Just edited my other post, 3-5 other networks, but nothing that's disturbed, not mishandled or anything, just stopped working!

Yes, it's protected aswell. :)
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #5 on: August 19, 2012, 01:36:41 PM »

Could have been just a fluke as well.  ::)
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kantchi

  • Level 1 Member
  • *
  • Posts: 5
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #6 on: August 19, 2012, 01:38:42 PM »

Maybe, do you think I could have any luck trying the US firmware? Or will it brick the router? It's bought in Sweden(EU), havn't seen another firmware for our version.. except for some russian version that I havn't tried..


Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #7 on: August 19, 2012, 06:05:28 PM »

You'll need to stick with your regional FW.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Kantchi

  • Level 1 Member
  • *
  • Posts: 5
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #8 on: August 20, 2012, 11:44:42 AM »

Had abit of luck, got a 857 today at work in the delivery, so I took it home and changed, and now everything works like it should, very weird, must've been something with the antennas!

Best regards!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Enjoy.

 ;)
« Last Edit: November 06, 2012, 12:33:19 PM by FurryNutz »
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

MNoisy

  • Level 1 Member
  • *
  • Posts: 9
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #10 on: October 05, 2012, 02:20:54 PM »

Happening here now too.  No changes, just died.  Settings are all correct but status shows radio off...

no changes made at all

will play and see what happens...
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #11 on: October 05, 2012, 02:40:18 PM »

Factory reset bring them back online?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

smokestory

  • Level 1 Member
  • *
  • Posts: 2
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #12 on: June 25, 2013, 01:18:52 PM »

Posting in this older topic in case other folks search here...

Same issue with my 857 following a sudden power outage in a storm.  D-Link and all circuits well protected.

I found the router clock time had been set back to September 2012.  Re-set the time (used the link to sync with computer time), re-booted, and both signals came back on.  All is well and functioning as if nothing ever happened.

Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47689
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-857 - Wireless Dead, Both 2,4 and 5Ghz, Wireless Radio Off
« Reply #13 on: June 25, 2013, 01:27:58 PM »

Link>Welcome!
  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on routers web page under status.
  • What region are you located?

Thanks for sharing and posting. Hope it keeps working well for you.
Posting in this older topic in case other folks search here...

Same issue with my 857 following a sudden power outage in a storm.  D-Link and all circuits well protected.

I found the router clock time had been set back to September 2012.  Re-set the time (used the link to sync with computer time), re-booted, and both signals came back on.  All is well and functioning as if nothing ever happened.


« Last Edit: June 27, 2013, 08:32:19 AM by FurryNutz »
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting