• October 21, 2020, 12:20:50 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: [1] 2 3

Author Topic: "fans can't rotate" error in system logs after upgrade from 1.04b3 to 1.04  (Read 22737 times)

UrbanDK

  • Level 1 Member
  • *
  • Posts: 8

I've upgraded from the 1.04b3 firmware to the recently released 1.04 firmware.  I was not seeing this error prior to the upgrade.

When I power on the dns-343 from a shutdown, both fans are spinning.  When the unit has finished starting, I see both fans stop and the error is reported in the logs.

Help!!! how can I get this problem cleared?


Update 5/9 --------------------

I am running B1 hardware.  My temps are as follows

Front LED: 95F/35C
Disk 1:      80F/27C
Disk 2:      84F/29C
Disk 3:      80F/27C
Disk 4:      78F/26C

I am using an external fan blowing directly on the unit to keep the disks cool.
« Last Edit: May 09, 2011, 04:41:39 PM by UrbanDK »
Logged
DNS-343 [B1 Hardware] 4x1TB HDD (RAID5)
DIR-655 [A4 Hardware]
DGS-1008G (x2)
DGS-2208
DGS-2205
DAP-1522

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

Others also experienced this same issue. See this thread in the beta forum: http://forums.dlink.com/index.php?topic=38418.0
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

mgori

  • Level 1 Member
  • *
  • Posts: 2

Hello,

I can also confirm this. Logs are full of "fan can't rotate" entries. Are the fans supposed to stop and start according to temperature?
Logged

mgori

  • Level 1 Member
  • *
  • Posts: 2

Also with only one drive in its running at 111/44. Is that normal, can someone else post their temps.

Thanks!
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

Also with only one drive in its running at 111/44. Is that normal, can someone else post their temps.

I have two DNS-343s (4 drives each). Both typically operate within the temperature range of 111/44 to 113/45, which is the same range as your unit.
« Last Edit: May 09, 2011, 01:21:21 PM by JavaLawyer »
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D-Link Multimedia

  • Level 7 Member
  • **
  • Posts: 1066
    • D-link Systems, Inc.

For those with this issue, does it persist through a reset?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

For those with this issue, does it persist through a reset?

Yes. Just retested.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

D-Link Multimedia

  • Level 7 Member
  • **
  • Posts: 1066
    • D-link Systems, Inc.

A1 or B1 hardware for both units?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

A1 or B1 hardware for both units?

If you are referring to the P/N string on the sticker on the underside of the unit, then "A1".
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

UrbanDK

  • Level 1 Member
  • *
  • Posts: 8

For those with this issue, does it persist through a reset?

Yes, I've done the following to try and clear
1. reset
2. re-install firmware
3. load factory defaults

Still get error message.
Logged
DNS-343 [B1 Hardware] 4x1TB HDD (RAID5)
DIR-655 [A4 Hardware]
DGS-1008G (x2)
DGS-2208
DGS-2205
DAP-1522

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

Yes, I've done the following to try and clear
1. reset
2. re-install firmware
3. load factory defaults

Still get error message.

Do you also have hardware version A1?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

UrbanDK

  • Level 1 Member
  • *
  • Posts: 8

Do you also have hardware version A1?

I have B1 hardware.
Logged
DNS-343 [B1 Hardware] 4x1TB HDD (RAID5)
DIR-655 [A4 Hardware]
DGS-1008G (x2)
DGS-2208
DGS-2205
DAP-1522

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

For those with this issue, does it persist through a reset?

Note:  When you requested a "reset", I took that to mean a soft shutdown and restart.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

UrbanDK

  • Level 1 Member
  • *
  • Posts: 8

Note:  When you requested a "reset", I took that to mean a soft shutdown and restart.

I performed the following type of resets in hopes of clearing the error:
1. shutdown and power off from web interface.
2. shutdown and power off from web interface then unplugged power from unit.
3. reset from web interface.

all of these did not clear the "fans can't rotate" message.
Logged
DNS-343 [B1 Hardware] 4x1TB HDD (RAID5)
DIR-655 [A4 Hardware]
DGS-1008G (x2)
DGS-2208
DGS-2205
DAP-1522

Spalf

  • Level 1 Member
  • *
  • Posts: 20

Hi all,

As i posted in the Beta thread, i am not getting the fan issue and have not had the other hard drive full issue either.

I am running 4 * 1TB HDD in RAID 5. System Temp is  109F / 43C. HDD all running at  84F / 29C and are all Samsung HD103UJ. My system log looks like this:

2011/04/25   02:32:00   Modify System time to "2011/04/25 02:32:00"
2011/04/26   02:30:14   Modify RTC time to "2011/04/26 02:30:14"
2011/04/26   02:32:01   Modify System time to "2011/04/26 02:32:01"
2011/04/27   02:30:09   Modify RTC time to "2011/04/27 02:30:08"
2011/04/27   02:32:00   Modify System time to "2011/04/27 02:32:00"
2011/04/28   02:30:10   Modify RTC time to "2011/04/28 02:30:10"
2011/04/28   02:32:01   Modify System time to "2011/04/28 02:32:01"
2011/04/28   14:35:34   System shutdown.
2011/04/28   18:28:10   Modify System time to "2011/04/28 18:28:10"
2011/04/28   18:28:40   System up
2011/04/29   02:30:08   Modify RTC time to "2011/04/29 02:30:08"
2011/04/29   02:32:00   Modify System time to "2011/04/29 02:32:00"
2011/04/30   02:30:09   Modify RTC time to "2011/04/30 02:30:09"
2011/04/30   02:32:00   Modify System time to "2011/04/30 02:32:00"
2011/05/01   02:30:09   Modify RTC time to "2011/05/01 02:30:09"


I think i am running A1 hardware - i can check in the next half hour or so and let you all know
« Last Edit: May 11, 2011, 05:16:09 AM by Spalf »
Logged
Pages: [1] 2 3