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Author Topic: Unable to save AP's usign Smart WLAN manager, 3140 AP and 1228p switch  (Read 5104 times)

ibanez7

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I have a DES-1228P with six DWL-3140AP access points.  Using the default public/private community strings. Therefore SNMP is enabled and so is LLDP.
I received a new 1228p switch and 6 3140APoints. After configuring at the shop for a client and letting it run for 2 weeks at the shop with no issues i went to install it at the clients business and the switch crapped out(after spending an hour on the phone with dlink support it was decided that the switch was defective so they sent me another one). After receiving the other one i proceeded to reconfigure the new switch with the exact configurations i had in the previous one(due to all the screen captures i took when i configured the first one)

Now this is the issue i have. For the initial installation we are having issues with the 3140's not staying connected to the 1228P switch.  After using the discovery wizard the Smart WLAN Manager can connect and communicate with the switch (showing the names of AP's, the mac and IP addresses and under status you can see them under unknown devices, which shows me that they are detected)  after the initial display of access points (once this is done the box to save them comes up), but after you save them  the AP's become unavailable. I spent 2 1/2hrs on the phone with Dlink support and they don't know what to do next. I checked the firmware rev. on the switch and also on the Smart WLAN manager and both are correct. I tried changing computers and re-installing the Smart WLAN manager on it and still the exact same issue.

I tried rebooting the switch, the AP's and the workstation more than once and am still having this issue. In other works the Smart WLAN manager can detect the switch and AP's but is unable to save the AP's. The switch however is indeed saved cause you can see it in status under managed switch but the AP's stay in unknown device.
Now i was wondering if it was an issue with the workstation but like i mentionned i tried another computer and still the same issue.(Are there any requirements that are needed on the worstation in order for the Wlan manager to funtion properly ?)
This morning i am going to start again from scratch with a third workstation for a final try i guess. My boss is getting pretty pissed and fed up with this thing since this was supposed to be a simple setup which is turning into a nightmare.

Any suggestions and help would be greatly appreciated.

Thanks!
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ibanez7

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Re: Unable to save AP's usign Smart WLAN manager, 3140 AP and 1228p switch
« Reply #1 on: August 27, 2009, 07:23:12 AM »

ok. here's where i am. I downloaded the Smart manager again and installed it on 3 different computers. I reset the switch from scratch (left the default configurations to see if this would help saving the APoints). I then followed their guide D-link Wireless Aware Smart switching with configuration steps to the letter. I went into the switch and enable SNMP, then tried it without enabling LLDP. When i used the discovery wizard it gave me an error about LLDP not beign enabled. So i proceeded to enable it. Again i tried the wizard and it discovered all the AP's, then i saved them, now under status i can see 1 managed switch and 6 managed AP's but they are still not showing at the top therefore they are still unavailbale. If i go into monitor , AP they don not appear in the list but if i click on tree i cna see them with a red question mark on them.

Anybody have any ideas what i can try next?
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ibanez7

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Re: Unable to save AP's usign Smart WLAN manager, 3140 AP and 1228p switch
« Reply #2 on: August 28, 2009, 04:25:38 AM »

Ok ...went through the entire thing again. I found that if i leave everything in vlan 1 i can finally save all my AP's. Now the problem with that is that i absolutely require this to be in vlan 2. So i decided to move the workstation with the Smart WLAN manager into vlan 2 and it finally allowed me to save the AP's and voila everything works fine. Now the problem with that is if i had 20 vlans i would have to physically move the pc running SMART Lan manager into each vlan then changing the address to match the subnet in order to be able to save and run this but once your in vlan 2 for example then all the other AP's belonging to other vlans become offline. This makes no sense to me. Now i asked the dlink rep. how to fix this and they don't have any idea. I was wondering if the section under configuration 802.1Q management VLAN would fix this. Since i'm in vlan 2 and management is in vlan 1 should i enable this function under Vlan 1 then shouldn't vlan 1 which is management vlan  be able to save the configurations of any vlans and allowed the AP's to stay active?

Anybody have any input on this?
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Fatman

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Re: Unable to save AP's usign Smart WLAN manager, 3140 AP and 1228p switch
« Reply #3 on: August 28, 2009, 08:52:05 AM »

Do you have a network path from VLAN1 to VLAN 2?

If not then of course they will appear unreachable, cause they are.  This is where a L3 device connected to both VLANs could be a huge benefit.
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