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Author Topic: COVR-2202 - 4 nodes - Having major issues with "Connected, no Internet"  (Read 241 times)

Goonface

  • Level 1 Member
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  • Posts: 1

Hi all,

I've run out of ideas and options for support and I've lost a lot of hair over these products.

I have 2 x twin packs of D-LINK Covr 2202, making that 4 (obviously!). I get routine messages on some devices saying "Connected, no internet" to specific nodes. The nodes stay white so the icons are not signalling a problem - so what on earth can it be?! Here's my set up:

1. All nodes are on latest firmware 1.05. I've factory reset a million times too!
2. I have set up one COVR-2202 Point A, directly connected to the router WAN. On it's own, I get internet no problem.
3. I boot up the corresponding COVR-2202 Point B (the relevant slave) and position it (without an ethernet backhaul) in the house. With these two in place, I get internet no problem.
4. I then "Add new device" in the Android App, boot up the other COVR-2202 Point A from the second pack, plug in the network cable and connect to the master Point A (which is connected to the internet) and perform the sync as per the steps in the D-Link App. The white LED appears on the new Point A, the app says success. I power down and position in the middle of the house. I get internet only part of the time, but for large parts I get "Connected. No Internet" when a device is connected to this new Point A node. I have to switch it off and back on and I get internet for around 5-10 mins before it loses it once again - it's then a repeat turn on and off again scenario.
5. I then "Add new device" to repeat the same steps for the corresponding Slave Covr-2202 node from the second pack and the suffers the exact same fate as the Point-A from this pack does.
6. If I go to the original Covr-2202 slave node, which corresponds to the working Master Point A that is connected to the router, it works fine. It's just these new additional nodes cannot keep a solid internet connection, despite the White LEDs being solid and always on.

To me, it looks like there's a fundamental communication issue between the added nodes on to the Mesh and I cannot solve it. I've tried to flip around which Point A is connected directly to the router and followed similar steps to the above. I've factory reset I don't know how many times. I've contacted D-Link with zero reply. I am close to rage rooming on these devices.

Ohh and the usual cliche - I work in IT so logically step through trying to solve the issues as you might expect - but this may be a PICNIC error I simply cannot see!

Anyone got any tips/thoughts/steps to get these working and has anyone suffered the same problem but fixed it?

Kr,
Goon
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FurryNutz

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    • Router Troubleshooting
Re: COVR-2202 - 4 nodes - Having major issues with "Connected, no Internet"
« Reply #1 on: October 27, 2020, 07:32:22 AM »

Link>Welcome!


  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Please update the B point first then A point lastly to v1.06:
http://forums.dlink.com/index.php?topic=75828.0

Factory reset then setup from scratch...

When normally placed, what is the distance between the A and B point?
30 feet is recommended distance to begin with. No closer then that for normal operation distances.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

plabrevo

  • Level 1 Member
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  • Posts: 24
Re: COVR-2202 - 4 nodes - Having major issues with "Connected, no Internet"
« Reply #2 on: November 21, 2020, 12:30:26 AM »

I cant pretend anything since I own only two COVR so far, but considering purchasing another set.

- Did you try with connecting the second A with WIFI, instead of having it connected to the LAN?
- What if you plug the second B before the second A? Would you get 3 nodes successfully working?
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FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49365
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: COVR-2202 - 4 nodes - Having major issues with "Connected, no Internet"
« Reply #3 on: November 21, 2020, 10:03:09 AM »

Any updates on this?

Hi all,

I've run out of ideas and options for support and I've lost a lot of hair over these products.

I have 2 x twin packs of D-LINK Covr 2202, making that 4 (obviously!). I get routine messages on some devices saying "Connected, no internet" to specific nodes. The nodes stay white so the icons are not signalling a problem - so what on earth can it be?! Here's my set up:

1. All nodes are on latest firmware 1.05. I've factory reset a million times too!
2. I have set up one COVR-2202 Point A, directly connected to the router WAN. On it's own, I get internet no problem.
3. I boot up the corresponding COVR-2202 Point B (the relevant slave) and position it (without an ethernet backhaul) in the house. With these two in place, I get internet no problem.
4. I then "Add new device" in the Android App, boot up the other COVR-2202 Point A from the second pack, plug in the network cable and connect to the master Point A (which is connected to the internet) and perform the sync as per the steps in the D-Link App. The white LED appears on the new Point A, the app says success. I power down and position in the middle of the house. I get internet only part of the time, but for large parts I get "Connected. No Internet" when a device is connected to this new Point A node. I have to switch it off and back on and I get internet for around 5-10 mins before it loses it once again - it's then a repeat turn on and off again scenario.
5. I then "Add new device" to repeat the same steps for the corresponding Slave Covr-2202 node from the second pack and the suffers the exact same fate as the Point-A from this pack does.
6. If I go to the original Covr-2202 slave node, which corresponds to the working Master Point A that is connected to the router, it works fine. It's just these new additional nodes cannot keep a solid internet connection, despite the White LEDs being solid and always on.

To me, it looks like there's a fundamental communication issue between the added nodes on to the Mesh and I cannot solve it. I've tried to flip around which Point A is connected directly to the router and followed similar steps to the above. I've factory reset I don't know how many times. I've contacted D-Link with zero reply. I am close to rage rooming on these devices.

Ohh and the usual cliche - I work in IT so logically step through trying to solve the issues as you might expect - but this may be a PICNIC error I simply cannot see!

Anyone got any tips/thoughts/steps to get these working and has anyone suffered the same problem but fixed it?

Kr,
Goon
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!