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Author Topic: Issue about WIFI Connection  (Read 616 times)


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Issue about WIFI Connection
« on: June 02, 2020, 07:26:31 AM »

I was trying to upgrade my current router with DIR-636L yesterday. I went through the manual to set up. I could connect my computer to internet with no issue, but when I tried to connect my phone to WIFI, even though it shows strong signal, it couldn't find the server after I clicked 'connect.' I changed the wifi setting and removed password, but it didn't help.

Is there anything I could do / try?

Thank you!


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    • Router Troubleshooting
Re: Issue about WIFI Connection
« Reply #1 on: June 02, 2020, 09:00:46 AM »


  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process
  • Was the router working before any firmware updates?

What wireless device are you connecting to the wifi?
Do other devices connect to the wifi at all?
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!