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Author Topic: DIR-655 / Hardware Version: B1 / Firmware Version: 2.11NA - Rebooting  (Read 204 times)

yddas.leahpar

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Hello,
My DIR-655,  Hardware Version: B1, Firmware Version: 2.11NA keeps rebooting all the time. This started to happen after resetting to factory settings. Can you please help? Really appreciate the support from the community.
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FurryNutz

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Link>Welcome!

  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Ensure any devices with WiFi adapter drivers are updated.
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?


Try updating to the last FW release:
http://forums.dlink.com/index.php?topic=72893.0

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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

yddas.leahpar

  • Level 1 Member
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  • Posts: 3

Answers follow.

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL? - Cable
What ISP Modem Mfr. and model # do you have? Motorola SBV5121

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy - Ok, took all actions.
Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual. - Ok, took all actions.

What wireless modes are you using?
2.4Ghz Routers only: Try single mode G or N or mixed G and N?  - Changed to mixed G and N.
Channel Width set for Auto 20/40Mhz or try 20Mhz only. - Changed to Auto 20/40Mhz.
Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. - Channel changed to 11.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES. - Changed to WPA Personal, WAP2 only and AES.
What wireless devices do you have connected? - 2 Laptops and 2 cellphones (iphone and motorola)
Ensure any devices with WiFi adapter drivers are updated. - Updated
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences? - None
Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many? Only one from neighbor, but in another channel.
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FurryNutz

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Does the router still reboot?
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yddas.leahpar

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  • Posts: 3

It worked! I have taken a little while to reply just to make sure it is ok. THANK YOU SO MUCH FOR YOUR SUPPORT!!!
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FurryNutz

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Glad you got it working.

Enjoy.  ;)
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!