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Author Topic: I can not access NAS files through VPN connection  (Read 5613 times)


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I can not access NAS files through VPN connection
« on: March 25, 2020, 09:11:10 AM »


I have a router D-LINK DIR-885L and I set up a VPN connection to access from home a NAS from my office.

When I want to access my NAS folder by IP windows give me this error: Check the spelling of the name. Otherwise, there might be a problem with
your network. To try to identify and resolve network problems, click

When I want to ping NAS by ip everything is OK.

When I want to access NAS by browser it is working.

But when I try to access the folders that are shared it can not found it.

NAS local ip:
Local gateway is:

ipconfig on cmd give me this:

PPP adapter VPN:

   Connection-specific DNS Suffix  . :
   IPv4 Address. . . . . . . . . . . :
   Subnet Mask . . . . . . . . . . . :
   Default Gateway . . . . . . . . . :

I tried to turn off my firewall but no luck.

I tried to check 'Enable Multiple Gateways' in NAS settings but still not working...

Can someone help me?



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    • Router Troubleshooting
Re: I can not access NAS files through VPN connection
« Reply #1 on: March 25, 2020, 11:23:01 AM »


  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.