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Author Topic: VideoLost DCS-920 with D-ViewCam  (Read 5366 times)

AF

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  • Posts: 5
VideoLost DCS-920 with D-ViewCam
« on: August 25, 2009, 01:04:52 PM »

Just installed D-ViewCam
In the display area I see
 - the camera name,
 - icons are red for Event Status and Video Status
 - the screen displays   "Connecting" for this camera  ( I have only one cam)
 - in Event Action Log Area :  type=VideoLost   + Date/Time + Source wisht name of camera in it

I see video correctly in browser.

How can I fix this ?

Thanks
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ECF

  • Technical Engineer
  • Level 11 Member
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  • Posts: 2692
Re: VideoLost DCS-920 with D-ViewCam
« Reply #1 on: August 25, 2009, 01:15:15 PM »

Goto the information of the camera in D-ViewCam and verify the proper IP address, Username and Password, and the proper viewing port. Also if you are running any anti-virus programs on the PC try disabling and/or try verifying the D-ViewCam software is properly allowed and see if the issue persists.
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Never forget that only dead fish swim with the stream

AF

  • Level 1 Member
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  • Posts: 5
Re: VideoLost DCS-920 with D-ViewCam
« Reply #2 on: August 25, 2009, 02:38:31 PM »

Thanks for help.

Verified all of the above, except for the port.
What I see in D-ViewCam setup for this camera is  port  80

How can I find what port number it should be?

Am using DI-624 router.

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ECF

  • Technical Engineer
  • Level 11 Member
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  • Posts: 2692
Re: VideoLost DCS-920 with D-ViewCam
« Reply #3 on: August 25, 2009, 03:48:59 PM »

Are you adding it to a PC on its local network? On this camera 80 is the default port and you have the option to enable a second http port for remote or alternate access. If you are adding a remote camera I would recommend using the second http port. But if this is local you should not need to mess with the port.
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Never forget that only dead fish swim with the stream

AF

  • Level 1 Member
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  • Posts: 5
Re: VideoLost DCS-920 with D-ViewCam
« Reply #4 on: August 25, 2009, 04:45:09 PM »

Yes, on same DI-624 network with PC.
I do not know how to manage ports, I do not even know where to look for it.

Eventually, if I  become more "intelligent" with this thing, I may need to manage camera from remote location using web facility. But I think I still have to learn a lot.

How do I  enable a second http port for remote or alternate access ?

Thanks again for your patience and your help
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ECF

  • Technical Engineer
  • Level 11 Member
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  • Posts: 2692
Re: VideoLost DCS-920 with D-ViewCam
« Reply #5 on: September 01, 2009, 09:11:21 AM »

The option to enable it is under the Network settings.
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Never forget that only dead fish swim with the stream