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Author Topic: Not recording events during daytime hours  (Read 311 times)

Brightsgrover

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Not recording events during daytime hours
« on: March 11, 2020, 06:30:22 AM »

Stops recording/pushing events during the daytime hours (~0800 hrs to 2000 hrs)?

Do not see any event times in the app.
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GreenBay42

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Re: Not recording events during daytime hours
« Reply #1 on: March 11, 2020, 06:55:17 AM »

Do you have any schedules set up?
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Brightsgrover

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Re: Not recording events during daytime hours
« Reply #2 on: March 11, 2020, 07:18:43 AM »

I do not see a "Schedule" option within the mydlink app.
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GreenBay42

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Re: Not recording events during daytime hours
« Reply #3 on: March 11, 2020, 07:38:05 AM »

What automation settings do you have set up?

If you did not set a schedule, it is "on" 24/7 by default. To set a schedule, tap the menu (3 horizontal lines in upper left corner), tap Settings then tap Schedule. You can setup a specific time/day here. If you want motion and/or sound detection on all the time no need to set a schedule.

Are you recording to cloud or SD card?

Is the camera pointing outside a window?

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Brightsgrover

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Re: Not recording events during daytime hours
« Reply #4 on: March 11, 2020, 08:37:46 AM »

Automation 1, recording and push notification. It does work, during the night-time.

Did not have a schedule set-up, as you say it should be 24/7.

As of now, have set-up a schedule to perform Automation 1, all day and all week. Will feedback tomorrow to see if this fixes it.

Thank you
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GreenBay42

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Re: Not recording events during daytime hours
« Reply #5 on: March 11, 2020, 08:40:03 AM »

Definitely let us know if it "fixes" the issue.
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Brightsgrover

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Re: Not recording events during daytime hours
« Reply #6 on: March 11, 2020, 08:53:04 AM »

Forgot to answer your other 2 questions.

Yes, it is recording to an SD card.

Have the camera mounted outside, am aware this is an inside camera.
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