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Author Topic: Access D-link Wi-Fi app through internet  (Read 2270 times)

johnzrunner

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  • Posts: 1
Access D-link Wi-Fi app through internet
« on: February 07, 2020, 03:27:35 AM »

Hello, I recently bought a Dir-2660 router. The D-link wi-fi app is working properly when I am connected directly to the router, however I cannot access it out of the house.

D-Link Cloud Service is registered, and I can see my device when I login to sso.dlink.com, but when opening the app outside the house I receive the following prompt:
Disable your cellural data and enable your mobile device's Wi-Fi until the device setup process is complete.

Is there something I can do, maybe forward a port, to access my D-link through the internet?

P.S. the D-link defend app properly sees which devices are online when I am out of the house.
« Last Edit: February 07, 2020, 03:33:34 AM by johnzrunner »
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FurryNutz

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  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Access D-link Wi-Fi app through internet
« Reply #1 on: February 07, 2020, 06:15:00 AM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Which cell phone provider do you use? ATT, T-Mobile, Verizon?
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Raymond Cox

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  • Posts: 6
Re: Access D-link Wi-Fi app through internet
« Reply #2 on: July 17, 2020, 07:31:52 PM »

I have some kind of experience using Netgear and Marcus. But I don't know much about D-Link router yet. During  a few days I am thinking to buy D-Link routher for me. What is your thought?
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nullname

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  • Posts: 3
Re: Access D-link Wi-Fi app through internet
« Reply #3 on: November 10, 2020, 06:54:10 PM »

I have the same problem that I can't access D-link WiFi outside my router's range.
And, here's my info:
router: dir-x5460
firmware: 1.04
region: USA

isp: verizon fios
isp modem mfr actiontec
     model# MI424WR-GEN3I

cellphone provider: t-mobile

Thanks!

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Which cell phone provider do you use? ATT, T-Mobile, Verizon?
Logged

GreenBay42

  • Administrator
  • Level 11 Member
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  • Posts: 2614
Re: Access D-link Wi-Fi app through internet
« Reply #4 on: November 11, 2020, 08:46:11 AM »

The WiFi app is currently for local only. D-Link is working on remote access for 2021 on some devices. You can enable remote access via the web UI and use that remotely.
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Raymond Cox

  • Level 1 Member
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  • Posts: 6
Re: Access D-link Wi-Fi app through internet
« Reply #5 on: January 11, 2021, 06:24:51 AM »

I recently bought a router for me Netgear. But I would like to switch from it and now want to buy a D-Link router. Which one would be better for me? Give me ideas. Thanks!
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