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Author Topic: 8010 camera not working with Alexa and Echo Show 5  (Read 1380 times)

bmulligan

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8010 camera not working with Alexa and Echo Show 5
« on: December 31, 2019, 04:21:14 PM »

Set up the 8010 with the D-Link app, enabled the mydlink Alexa skill, linked the Dlink account, and scanned for devices.
Alexa finds the camera but can't display the video on the Echo Show 5. All I get is "Waiting on D-Link " for 5 seconds, then it times out - but I can hear the audio.

I've deleted the camera, disabled the skill, rebooted my devices including router, re-enabled mydlink smart skill, and rescanned for cameras multiple times  Same thing.  There's even an older  "mydlink camera"  skill that doesn't appear in a search that I enabled at one point with no success.

Has anyone successfully gotten this thing to work with Alexa and Echo Show ?
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ricardoestrela

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Re: 8010 camera not working with Alexa and Echo Show 5
« Reply #1 on: January 09, 2020, 01:03:07 AM »

Exactly the same problem. Tried updating  dlink camera but wirhout sucess.
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FurryNutz

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    • Router Troubleshooting
Re: 8010 camera not working with Alexa and Echo Show 5
« Reply #2 on: January 11, 2020, 03:39:57 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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