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Author Topic: Internet drops and DNS Relay  (Read 150 times)

peskett

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  • Posts: 2
Internet drops and DNS Relay
« on: November 30, 2019, 06:46:42 AM »

First of all, I bought this router only a few weeks ago to improve wifi range on my old router. None of these issues existed previously so I'm pretty certain its something with this router.

Nearly everytime I go to load a web-page, for about 5 seconds nothing loads then suddenly it works. I also can't consistently stream anything in high quality, it just buffers every few seconds.
I turned off DNS relay last week and it fixed it, but its gone back for some reason. Reset and turned off DNS relay again and its made no difference.

Any help? Thanks
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FurryNutz

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    • Router Troubleshooting
Re: Internet drops and DNS Relay
« Reply #1 on: November 30, 2019, 04:25:21 PM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

peskett

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Re: Internet drops and DNS Relay
« Reply #2 on: November 30, 2019, 10:52:17 PM »

Firmware Version: 1.20
Region: Australia
Connection is wired to router  :)

ISP is Exetel, which is Fibre to the home
I dont have a ISP modem
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FurryNutz

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Re: Internet drops and DNS Relay
« Reply #3 on: December 02, 2019, 06:20:40 AM »

Are you using v1.20 from the AU site or this one from the USA site? http://forums.dlink.com/index.php?topic=74934.0

Has a factory reset and setup from scratch been performed on the router? Power OFF the Fiber ONT for 30 seconds then back ON if you have one at the home.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting