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Author Topic: problem with my N 300 router wont start  (Read 596 times)

tarikdz5

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problem with my N 300 router wont start
« on: September 20, 2019, 01:05:49 AM »

hello
i have a d link wireless N 300 adsl2 + modem router
and he was working just fine then sudenly he stop working
and he stuck on the adsl light on without working like the pic showing off
https://ibb.co/PtF6ZZw
please any help?
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FurryNutz

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Re: problem with my N 300 router wont start
« Reply #1 on: September 20, 2019, 06:33:48 AM »

Link>Welcome!

  • What Hardware version is your modem? Look at the sticker under modem.
  • Link>What Firmware version is currently loaded? Found on the modems web page under status.
  • What region are you located?

What model # is the DSL modem?

Review the user manual to see what the LED indicate for the modem.

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the DSL modem and that the phone lines are filtered correctly. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
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tarikdz5

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  • Posts: 2
Re: problem with my N 300 router wont start
« Reply #2 on: September 20, 2019, 10:41:48 AM »

H/W V2
F/W ME_1.03
IAM ON NORTH AFRICA
the cable are just fine because i'am using another router and it work
the problem is on the router d link
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FurryNutz

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Re: problem with my N 300 router wont start
« Reply #3 on: September 20, 2019, 11:32:01 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!