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Author Topic: Browsers issues  (Read 1617 times)

jbbar@ymail.com

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Browsers issues
« on: October 04, 2018, 09:38:08 PM »

Until recently I have been able to access the "advanced settings" windows with my Safari browser not Chrome which I use for almost everything else. I am no longer able to use that and when I take the suggestion to download the plug-in and follow the process when I try to install the plug-in I get a Install Failed message. Any clues as to what I am doing wrong or a work around? Thanks
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FurryNutz

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Re: Browsers issues
« Reply #1 on: October 05, 2018, 06:39:25 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

Have you updated to the latest FW?
http://forums.dlink.com/index.php?topic=73920.0
What OS are you using?
Try Mozilla's FF ESR v52.9.0...
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jbbar@ymail.com

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Re: Browsers issues
« Reply #2 on: October 05, 2018, 07:15:29 AM »

I have camera's both in Arizona and Canada and the firmware in all is updated to the most recent version. I have Firefox Version 52 ESR installed but when I try to install the plug-in I get a "Plug-in Installation Failed" warning. Actually the same error I get in all browsers.
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FurryNutz

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Re: Browsers issues
« Reply #3 on: October 05, 2018, 07:27:29 AM »

And you cleared all browser caches, exited the browser then re-launched the browser then accessed the cameras web page?
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GreenBay42

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Re: Browsers issues
« Reply #4 on: October 05, 2018, 07:31:47 AM »

What OS are you using?

This is happening when you go to mydlink.com?
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jbbar@ymail.com

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Re: Browsers issues
« Reply #5 on: October 05, 2018, 05:27:48 PM »

Yes, everything is reset, reloaded and I am using a Mac and everything is up to date. Dlink lite works fine on my mobile but you can't change email addresses on there.
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FurryNutz

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Re: Browsers issues
« Reply #6 on: October 10, 2018, 04:30:53 PM »

Try FF ESR v52.9.0
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