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Author Topic: Problem with DCS 936L ?bad firmware  (Read 245 times)

nelsoncn

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Problem with DCS 936L ?bad firmware
« on: September 22, 2018, 10:30:26 PM »

Dear all,

I've bumped into a serious problem. My 936L is not connecting to the wifi. I tried to reset it by pressing the reset button for 10s. The LED turns from solid red to flashing but as long as I release the reset button, the LED becomes solid red again. I can't get it to reset. The camera SSID cannot be detected.

Is there a way to flash the firmware manually? My warranty has expired.

Tried this webpage, but it does not show the instructions for DCS-936L model.

https://eu.dlink.com/uk/en/support/faq/cameras-and-surveillance/dcs-series/dcs_recovery_procedures_after_bad_flash_firmware

I would truly appreciate your help. Thanks a lot!
« Last Edit: September 23, 2018, 05:52:23 AM by nelsoncn »
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FurryNutz

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Re: Problem with DCS 936L ?bad firmware
« Reply #1 on: September 24, 2018, 07:42:23 AM »

Link>Welcome!

  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?

Did the camera get updated with the new FW?

Is the mobile app and mobile phone able to see the DCS wifi after the reset?
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nelsoncn

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Re: Problem with DCS 936L ?bad firmware
« Reply #2 on: October 04, 2018, 07:44:39 AM »

Thanks FurryNutz!

I got the camera back to D-Link and they couldn't fix it as they couldn't even get it to broadcast a SSID. They decided to get me a new one.
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FurryNutz

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Re: Problem with DCS 936L ?bad firmware (RESOLVED)
« Reply #3 on: October 04, 2018, 08:10:00 AM »

Glad you got a new one. Enjoy.
 ;)
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!