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Author Topic: DIR-878 Router needs to be reset every hour  (Read 323 times)

theslumpgod

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DIR-878 Router needs to be reset every hour
« on: June 15, 2018, 05:14:16 PM »

 All lights on the router and modem are fine but the connection does not work until the router is turned off and on. It happens about every hour and its pretty problematic. Any help would be great, Thanks  :'(.

FW version is 1.10
ISP is Teksavvy
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FurryNutz

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Re: DIR-878 Router needs to be reset every hour
« Reply #1 on: June 15, 2018, 05:43:37 PM »

Link>Welcome!

  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the DSL modem and that the phone lines are filtered correctly. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.

  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
>WAN and LAN Connection Rates and ISP Speeds FAQ
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

theslumpgod

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  • Posts: 2
Re: DIR-878 Router needs to be reset every hour
« Reply #2 on: July 05, 2018, 08:12:52 PM »

Located in Toronto.
What ISP Service do you have? Cable or DSL? /Cable
Modem is Hitron CDA3-20
WAN port speed is set to 100 MB

Router worked fine for about 2-3 weeks after I set the NTP server on the router to Google's NTP but its gone back to needing a restart every 30 or so minutes as of recent
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