• December 10, 2019, 05:20:48 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: 2750u router recognises mac address but doesn't authorise the connection  (Read 648 times)

Amb-of-Kwan

  • Level 1 Member
  • *
  • Posts: 1

Hi all

Been scratching my head with this, I got a new phone for my brother and it won't connect to the wifi at home. The password is correct, the router is definitely working (other devices connected and working), the date and time are synced up... I've even tried a static IP, but still nothing.

The device keeps saying connecting, but the connection is never authorised! >:(

Any advice? Is it the router or the phone?
Thanks
Amb-of-Kwan
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47968
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Other devices connect ok to the modem?
If so, I would presume the phone maybe the problem.

What is the mfr and model of the phone?
Try disabling WPA on the router temporarily and see if the phone will connect. Then set up WPA and TPIK and see if the phone will connect. Then try WPA2 and AES and see of the phone will connect.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting