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Author Topic: Unable to connect with PS4  (Read 2852 times)

yellowdog

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Re: Unable to connect with PS4
« Reply #15 on: April 15, 2018, 02:27:38 AM »

For various reason I need more control of the router so I installed dd-wrt which I believe is supported by D-link.
After which I was still unable to connect with the PS4 using WPA Personal and Enterprise, I still get the same error which is a surprise and leads me to think its something not related to the firmware controlling the router.
But as a solution, as I have dd-wrt, I have created a controlled access list using the Mac address' so now I can run without wireless security.
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FurryNutz

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Re: Unable to connect with PS4
« Reply #16 on: April 15, 2018, 06:31:34 AM »

Have you downgraded to v1.01 and tried again? The one poster seem to suggest this is a PS issue. Please down grade the routers FW and let us know. Please use the Emergency recovery method linked here in this thread to downgrade the router.

so i havent used my ps4 since the router firmware upgrade and can confirm that i can't connect to wifi with it now.

This is completely the router firmware upgrade that caused this since the ps4 wifi and everything related to it was working before that.  lets get this fixed asap please dlink

Process a downgrade to 1.01B02 and see if the PS4 will connect on WPA2. I'm looking at a wireless negotiation issue between the devices because of the new KRACK WPA vulnerability implementation on version 1.10. Check to see if the PS4 is updated to the latest firmware.

my ps4 was not on 5.53 latest firmware.  i used the rebuild database trick posted above and then just waited for it to connect.  its now downloading and installing the latest 5.53 firmware.  so issue was not with latest ps4 firmware specifically

//edit 2... and now that i've installed the firmware update and rebooted the ps4, i'm back to no connection.
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FurryNutz

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Re: Unable to connect with PS4
« Reply #17 on: April 15, 2018, 06:32:40 AM »

Thank you for letting us know.

I presume wired LAN connection works ok as well?

would like to inform that I am having exactly same issue when using firmware 1.10, for the time being i was able to downgrade my firmware to 1.01 and wifi for ps4 is working and everything was back to normal. also i noticed that after i updated to firmware 1.10, my vlan tagging menu is missing, i am unable to change my vlan configuration.
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dk33180

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Re: Unable to connect with PS4
« Reply #18 on: April 15, 2018, 10:32:37 AM »

My 882 running the latest ddwrt firmware and PS4 on 5.53 has a stable connection so far (must set router to channel 1).
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FurryNutz

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Re: Unable to connect with PS4
« Reply #19 on: April 15, 2018, 10:43:26 AM »

I presume if you put OEM FW back on that the console would still work as long as it was on channel 1?

My 882 running the latest ddwrt firmware and PS4 on 5.53 has a stable connection so far (must set router to channel 1).
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SkinnyCyclist

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Can't connect to PS4 and Xbox One after latest firmware update
« Reply #20 on: April 15, 2018, 01:35:41 PM »

I have a Apple TV 4 at the same location as the Xbox One and PS4 and it works fine, connected to the 5 GHz channel. And there is 8-10 meters (free sight) between the router and the equipment. 

Have tried most of the router and console related suggestions but downgrading the firmware is the next thing to (reluctantly...) try.
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FurryNutz

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Re: Can't connect to PS4 and Xbox One after latest firmware update
« Reply #21 on: April 15, 2018, 02:43:18 PM »

Do the consoles connect to 2.4Ghz SSID using channel 1 on the router?

I have a Apple TV 4 at the same location as the Xbox One and PS4 and it works fine, connected to the 5 GHz channel. And there is 8-10 meters (free sight) between the router and the equipment. 

Have tried most of the router and console related suggestions but downgrading the firmware is the next thing to (reluctantly...) try.
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SkinnyCyclist

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Re: Can't connect to PS4 and Xbox One after latest firmware update
« Reply #22 on: April 16, 2018, 01:19:27 AM »

For obvious reasons I'm using the 5 GHz SSID with the Xbox One, the PS4 can't handle that. Channel 1 on the router? Don't know... I'm  no network expert, but shouldn't you  let the router automatically handle the channels? There are a lot of domestic gadgets using the Wi-Fi - smartphones, tablets, Chromecasts, Apple TV's, cameras etc... I don't wont to mess that up.

 :o :)

Do the consoles connect to 2.4Ghz SSID using channel 1 on the router?

I have a Apple TV 4 at the same location as the Xbox One and PS4 and it works fine, connected to the 5 GHz channel. And there is 8-10 meters (free sight) between the router and the equipment. 

Have tried most of the router and console related suggestions but downgrading the firmware is the next thing to (reluctantly...) try.
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FurryNutz

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Re: Unable to connect with PS4
« Reply #23 on: April 16, 2018, 12:35:44 PM »

No, you can use manual channels anytime. Maybe some other wireless interferences that can cause auto not to work well. Why theres an option to set manual channels. One may also have more than one wireless AP in the home so one would want to set one up for channel 11 and the other for channel 1.

Do any of the consoles connect to the 2.4Ghz radio at all?
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Malechai

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Re: Unable to connect with PS4
« Reply #24 on: April 16, 2018, 01:53:11 PM »

In addition to the PS4 issue, my sony TV now also disconnects from Wifi after about 5-10 mins of streaming netflix.  I need to turn off wifi on the tv and turn it back on to reconnect.   This didn't happen before.

I'm going to try this recovery mode to go back to 1.01.  wish me luck :(
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Malechai

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Re: Unable to connect with PS4
« Reply #25 on: April 16, 2018, 03:44:10 PM »

rolled back to 1.01. ps4 and tv working good again.
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FurryNutz

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Re: Unable to connect with PS4
« Reply #26 on: April 16, 2018, 03:55:08 PM »

What is the mfr and model# of this TV?

Thanks for letting us know. I presume there maybe an issue with this latest version of FW. Will have D-Link review this as well.
rolled back to 1.01. ps4 and tv working good again.
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Malechai

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Re: Unable to connect with PS4
« Reply #27 on: April 17, 2018, 05:07:16 AM »


sony kdl-60w630b

5 to 10 minutes of streaming Netflix and wifi would drop. Had to turn off WiFi on TV and back on to fix. Happened constantly.

Rolled back to 1.01 and both TV and PS4 problems gone

What is the mfr and model# of this TV?

Thanks for letting us know. I presume there maybe an issue with this latest version of FW. Will have D-Link review this as well.
rolled back to 1.01. ps4 and tv working good again.
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FurryNutz

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Re: Unable to connect with PS4
« Reply #28 on: April 17, 2018, 08:48:57 AM »

Thanks for letting us know.
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SkinnyCyclist

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Re: Unable to connect with PS4
« Reply #29 on: April 24, 2018, 08:43:29 AM »

Took the decision to downgrade (1.01b02) the firmware - using the Emergency Recovery Process - and now the Wi-Fi is working fine on the Xbox One and PS4 - both 5GHz and 2,4GHz.

Interesting note though - when I fired up the PS4 there was a small system update that ”improves system performance". Now I have no idea what exactly fixed the connection problem on the PS4... :o But I'm happy. Sort of.
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