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Author Topic: This security camera is useless until it stays online.  (Read 1376 times)

Dave806

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This security camera is useless until it stays online.
« on: January 04, 2018, 03:14:42 PM »

This security camera is useless until it stays online.  I can't understand what the problems are, but I may sell these and get a better security system.  This company should not be allowed to market these unreliable cameras!
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FurryNutz

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Re: This security camera is useless until it stays online.
« Reply #1 on: January 04, 2018, 03:44:07 PM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.10 and .11  DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com
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RYAT3

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Re: This security camera is useless until it stays online.
« Reply #2 on: January 04, 2018, 09:59:07 PM »

This security camera is useless until it stays online.  I can't understand what the problems are, but I may sell these and get a better security system.  This company should not be allowed to market these unreliable cameras!

No problems here with 5 cameras over several systems with various F/W.
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FurryNutz

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Re: This security camera is useless until it stays online.
« Reply #3 on: January 11, 2018, 08:49:29 AM »

Any status on this?  ???

This security camera is useless until it stays online.  I can't understand what the problems are, but I may sell these and get a better security system.  This company should not be allowed to market these unreliable cameras!
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!