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Author Topic: DNS-325 shows "none hard drives"  (Read 148 times)

barcusmrandt

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DNS-325 shows "none hard drives"
« on: November 14, 2017, 12:19:56 PM »

Hi,

I have a DNS-325 with raid 1 configuration (some 300gb of data which i cannot loose). Suddenly i cannot access any drives. When powering on the NAS, the drives seems to boot like normal, in order. However, once they have booted, they reboot. This happens about 7-8 times before it seems to have booted and is stable. All lights are static. Then all lights starts blinking - HDD lights and power light, and this is as far as it goes. I have left it for 12 hours only to come back to the same blinking lights. The web GUI starts ok and recognize the NAS and IP, but shows "none hard drives" in the Storage Status. The D-Link storage utility also finds the NAS and IP, but shows no volumes under "drive mapping". I should add that prior to all of this, one of the disks (not sure which one) made a horrible long beeping noise whenever copying data. I assumed the disk was about to fail and really was waiting for an orange light (there are no orange lights btw) so i could pull the disk and replace it - but this didnt happen. Does anyone have a clue? Greatful for any help!
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barcusmrandt

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Re: DNS-325 shows "none hard drives"
« Reply #1 on: November 14, 2017, 01:01:26 PM »

An additional question: since both HDD lights are blinking, indicating that the drives are working with something, is there any risk of the "work" being that they are formatting, or that the bad disk is ruining the good one?
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FurryNutz

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Re: DNS-325 shows "none hard drives"
« Reply #2 on: November 14, 2017, 02:05:35 PM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?

Check the power supply for correct voltage and amps. Should be same at the plug in tip as stated on the sticker. Might try a new power supply as well...
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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barcusmrandt

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Re: DNS-325 shows "none hard drives"
« Reply #3 on: November 15, 2017, 10:48:52 AM »

Firmware is the latest: 1.05B03.

I dont really get the other tips/questions. What does the router model and power supply has to do with the disks blinking? Has anyone had any similar problem, or could offer some tips on what might be the cause and what I might try to fix it? Disks has been blinking now for 28 hours straight, no change.
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FurryNutz

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Re: DNS-325 shows "none hard drives"
« Reply #4 on: November 15, 2017, 11:06:06 AM »

Seen issues with router and power supply behavior. Power supplies go bad over time and cause various kinds of issues.

Can you take the drives out keeping what positions they came from and put in a different drive. Can be something old if you have a spare drive to see if the DNS will come to ready and format the drive correctly.
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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barcusmrandt

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Re: DNS-325 shows "none hard drives"
« Reply #5 on: November 18, 2017, 06:44:29 AM »

Router is a Cisco Linksys EA4500. PSU seems fine as everything else works with the Nas. It's just no recognizing that there are disks in it.

I don't have any other drives to test with unfortunately. Maybe I have to get some?
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barcusmrandt

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Re: DNS-325 shows "none hard drives"
« Reply #6 on: November 18, 2017, 08:05:51 AM »

Seems i didn't have the latest firmware. I had 1.03. Updated to 1.05B03. Same issue but now it says "no volume found" instead of "none hard drives".
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FurryNutz

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Re: DNS-325 shows "none hard drives"
« Reply #7 on: November 18, 2017, 11:22:48 AM »

I would get another drive, can be something used just for testing and see...
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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