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Author Topic: D-LINK DIR-840 cant find support  (Read 136 times)

koutunko

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D-LINK DIR-840 cant find support
« on: November 12, 2017, 03:14:51 PM »

Hello, i have D-LINK DIR-840 wireless router H/W ver. C1 F/W ver. 1.01ON. i want to update firmware but i cant find support for this product. Anyone help ?
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FurryNutz

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Re: D-LINK DIR-840 cant find support
« Reply #1 on: November 12, 2017, 06:20:13 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Is this model router from an ISP or did you get it from a retail seller?
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

koutunko

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Re: D-LINK DIR-840 cant find support
« Reply #2 on: November 13, 2017, 12:07:52 PM »

« Last Edit: November 13, 2017, 12:25:54 PM by koutunko »
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FurryNutz

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Re: D-LINK DIR-840 cant find support
« Reply #3 on: November 13, 2017, 03:57:18 PM »

I don't see a support site nor FW updates for this model router for your region. This model isn't marketed here in the USA.

Are you experiencing problems with the router?
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

GreenBay42

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Re: D-LINK DIR-840 cant find support
« Reply #4 on: November 14, 2017, 07:19:33 AM »

I checked on tsd.dlink.com.tw and there isn't any firmware listed there which makes me believe this was released for specific regions possibly for ISPs. There is no firmware in the global database.

If you need a manual or setup guide, go to http://tsd.dlink.com.tw and select the DIR-840 from the drop-down list. There may be support information in there.
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koutunko

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Re: D-LINK DIR-840 cant find support
« Reply #5 on: November 14, 2017, 01:29:33 PM »

thank you all for help
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FurryNutz

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Re: D-LINK DIR-840 cant find support
« Reply #6 on: November 14, 2017, 02:03:06 PM »

Good Luck.  ;)
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting