• October 14, 2019, 02:16:06 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Connection problems on my DIR 615, please help!  (Read 3406 times)

DanielCFC

  • Level 1 Member
  • *
  • Posts: 1
Connection problems on my DIR 615, please help!
« on: October 06, 2017, 06:34:21 AM »

Hello.

I lost internet connection yesterday and it was still gone when I woke up today so I decided to factory reset it. I got internet access back on all my devices except for my PS4. It's there on the dynamic DHCP clients list but it won't get internet connection, even though it's connected to the network. Same thing with my iPad. It's now connected to ''dlink'' but no internet access. I am really bad at these things so excuse my poor knowledge but do I have to expand the number of DHCP clients allowed or something? What can I do to fix this?

Appreciate all answers.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47834
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Connection problems on my DIR 615, please help!
« Reply #1 on: October 09, 2017, 03:17:31 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting