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[blueblackzinc]

OK good. The router looks like it is connected to the network.

On your computer, did you statically assign the settings or are you letting the router assign them (DHCP)?  What IP address, gateway, and primary DNS server address are you getting?

is this what you meant? sorry, I'm not really good with this.

https://imgur.com/a/DepY7

[GreenBay42]

Yes. Settings look good. It SHOULD be working now.

When you "go" to the Internet on your laptop, do you launch anything other than a web browser (any 3rd party software)?

Do applications/programs that use the Internet work OK?

There may be some weird issue with the router and the network's router/gateway. Since your laptop works without the router something quirky is happening.

It is possible the router is broken but the settings are correct and you are connecting to the Internet (ping and some sites work) so most likely not.

Very strange...

[blueblackzinc]

Yes. Settings look good. It SHOULD be working now.

When you "go" to the Internet on your laptop, do you launch anything other than a web browser (any 3rd party software)?

Do applications/programs that use the Internet work OK?

There may be some weird issue with the router and the network's router/gateway. Since your laptop works without the router something quirky is happening.

It is possible the router is broken but the settings are correct and you are connecting to the Internet (ping and some sites work) so most likely not.

Very strange...

all the light and green tick was there all along.

I can open youtube now  but sites like my uni webpage,facebook, n origin doesnt work. all with the same error "connection was reset" even ****hub.

I also notice that my cable connecting to 5ghz internet that I created before. AND my current download speed is 1MB on speedsmart. cant seem to check it on speed test. I usually get around 15MB while downloading.

my internet is either too slow or cant connect to my netflix app on laptop.

btw, I'm currently using my router and it works here.

[Gattsu]

Can you open up CMD or Command Prompt and type these commands in.

tracert 8.8.8.8
ipconfig

Copy and paste the results here.

[blueblackzinc]

Can you open up CMD or Command Prompt and type these commands in.

tracert 8.8.8.8
ipconfig

Copy and paste the results here.

8.8.8.8
Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  dlinkrouter [192.168.0.1]
  2     1 ms    <1 ms     1 ms  10.255.255.10
  3     1 ms     1 ms     1 ms  coi-to-nat.rtr.student.pw.edu.pl [194.29.137.57]
  4     1 ms     1 ms    <1 ms  194.29.132.164
  5     1 ms    <1 ms    <1 ms  pw-r1-ge2-0-8-501.warman.nask.pl [148.81.253.69]
  6     1 ms     1 ms     1 ms  pw-gw-z-as1887.warman.nask.pl [195.187.255.52]
  7     1 ms     1 ms     1 ms  195.187.255.201
  8     2 ms     1 ms     1 ms  google.thinx.pl [212.91.0.250]
  9     1 ms     1 ms     1 ms  108.170.250.209
 10     1 ms     1 ms     1 ms  108.170.233.121
 11     1 ms     1 ms     1 ms  google-public-dns-a.google.com [8.8.8.8]

Trace complete.


ipconfig

Windows IP Configuration


Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : akademik.pw.edu.pl
   Link-local IPv6 Address . . . . . : fe80::f5d8:6452:eadf:8ee4%18
   IPv4 Address. . . . . . . . . . . : 192.168.0.100
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.0.1

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : akademik.pw.edu.pl

Wireless LAN adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2ce0:3889:3f57:ff9b
   Link-local IPv6 Address . . . . . : fe80::2ce0:3889:3f57:ff9b%8
   Default Gateway . . . . . . . . . : ::

[Gattsu]

So your Router's WAN IP is 10.255.255.10 and your Computer is 192.168.0.100

Looks good.

Try enable DMZ on your router.
1. Features > Firewall > Enable DMZ.
2. Type the require IP of 192.168.0.100.
3. Save and retest

[blueblackzinc]

So your Router's WAN IP is 10.255.255.10 and your Computer is 192.168.0.100

Looks good.

Try enable DMZ on your router.
1. Features > Firewall > Enable DMZ.
2. Type the require IP of 192.168.0.100.
3. Save and retest

no improvement. when I tried to open facebook, it say "connection was reset"  or "<website name> unexxpectedly closed the connection" or something.

speed test started with 10MB and reduce to 1MB by the time it finished.

[FurryNutz]

Did you get this at a local store? I'd go get another one and test it. If the same problem, then something in the PC or ISP configuration needs to be looked at. You might have someone remote in with you using Teamviewer and have a look at your PC and the router settings.

If the problem doesn't appear, then we can rule the router faulty probably.

[blueblackzinc]

Did you get this at a local store? I'd go get another one and test it. If the same problem, then something in the PC or ISP configuration needs to be looked at. You might have someone remote in with you using Teamviewer and have a look at your PC and the router settings.

If the problem doesn't appear, then we can rule the router faulty probably.

perhaps someone can check the PC and the router setting first? I'm a foreigner here and I dont speak the common tongue. Even if by chance the people there speak English, it would be very minimal.

[blueblackzinc]

Did you get this at a local store? I'd go get another one and test it. If the same problem, then something in the PC or ISP configuration needs to be looked at. You might have someone remote in with you using Teamviewer and have a look at your PC and the router settings.

If the problem doesn't appear, then we can rule the router faulty probably.

perhaps someone can check the PC and the router setting first? I'm a foreigner here and I dont speak the common tongue. Even if by chance the people there speak English, it would be very minimal.

anyone up for this offer to take a look at my setting first?

[Gattsu]

Odd, there is a connection but its being filtered, possibly the school's  QoS system.

DMZ mode should have open up all ports, the router should not be blocking anything nor slowing it down.

You may need to try a different router, as suggested, to see if the behavior is the same.

[/quote]

no improvement. when I tried to open facebook, it say "connection was reset"  or "<website name> unexxpectedly closed the connection" or something.

speed test started with 10MB and reduce to 1MB by the time it finished.
[/quote]